Capture, Call and Follow Up Faster: What's New in the Waboom AI Portal
Nine updates just landed in the portal. Evergreen campaigns that never close, AI lead scoring, transcripts that find the right inbox on their own, and agents you can build yourself. Here is what each one does for you.
Prefer the full story? Read the June rollouts write-up.
Leads drip in, calls go out, the campaign never closes
Hook up your CRM, Zapier, Make, Facebook Lead Ads, a website form or even a new row in a Google Sheet, and every new lead drops straight into a live calling campaign. If a tool can push a lead, it can feed your campaign. Phone numbers are cleaned automatically on the way in.
Speed to lead wins deals. A prospect fills in your form and your agent is calling them within a minute, with zero manual CSV uploads. Set it up once and it runs for good.
A ranked list of who to chase first
Every called contact now gets an AI lead score automatically, and the Follow-Up page ranks them hot, warm and cold. It is a proper workspace now: full note history with author and timestamps, one-click filters for Pending, Hot Leads and Completed.
Filters live in the link, so you can send a teammate today's hot leads and they open exactly your view.
Transcript and audio to the right inbox, instantly
Switch notifications on for any call tag and the moment a call earns it, the full transcript and recording arrive by email. Go to Tags, turn notifications on, enter the email. Different tags can go to different departments.
A quote request goes straight to sales while a complaint goes to your service manager, seconds after the call ends. The work arrives where it gets done.
No more one agent per account. Create as many as you need.
The one-agent limit is gone. Create additional phone or website agents straight from the Agents page, each with its own script, its own voice and its own number, so different campaigns run completely different conversations at the same time.
Your first phone number is free. Extra numbers are NZ$8 a month.
Your website answers back, even at 2am
Put your AI agent on your own website. Visitors can type or talk to it right in the browser, and chat transcripts land in your inbox with the visitor's name and details captured.
Your website traffic stops being anonymous. After-hours enquiries get answered on the spot and the lead is waiting for you in the morning.
Hear your agent before a single real call goes out
Press play in the portal and hear exactly how your agent sounds, with your script and your caller details filled in.
No more publishing a change and hoping, and no more ringing your own mobile just to hear the agent speak. You catch a clunky line before a real prospect does, and you save the time and the call cost of testing on a real line.
Built to get past iPhone call screening
Newer iPhones screen unknown callers and ask who is calling before the phone even rings. Your agents now introduce themselves, state why they are calling, then wait to be put through. Pickup rates hold as screening rolls out.
Read the full pickup rates breakdown
Smoother calls, and you pick the brain for the job
We tuned the whole speech pipeline: faster transcription, a faster voice engine, and a priority routing tier for agents where every millisecond counts. A few hundred milliseconds per turn is the difference between talking to a robot and a natural back and forth.
You can now also pick your agent's conversation model from a range grouped by capability, including new speech to speech engines that are our most natural sounding yet. A fast economical model for simple confirmations, a premium one for complex sales conversations.
Eight new voices that sound like your market
Eight new voices landed: seven New Zealand and one Australian.
Callers relax when the voice on the line sounds like them. More options to match your agent to your market.
Also Shipped This Month
- Phone numbers a caller spells out loud arrive in your emails as a real number you can tap to ring back
- Agent settings reorganised from 12 tabs into 6 simple groups
- A refreshed dashboard that compares this period against last
- Australian mobile numbers available for agents calling Australian customers
- The usual security hardening behind the scenes
Missed the last batch? May brought cost-per-outcome reporting, smart calling windows, holiday auto-skip, custom AI tags and the Insights tab. Catch up on the May rollouts.
Want Any of These Switched On?
Already a client? Reply to your update email and we will walk you through it. New to Waboom AI voice agents? Start with a quick call.
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