Sydney to Perth: never let an enrolment call hit voicemail.
Every parent enquiry. Every sick-day call. Every waitlist nudge. While educators stay with the kids. Parents on a centre hunt do not leave voicemails. They ring the next centre on their list.
AI voice agent for Australian long day care, OSHC, and family day care. Picks up every call 24/7 in an Australian voice, captures enrolments straight into Xplor or Storypark, handles sick-day notifications, answers fee and CCS questions, and warm-transfers anything sensitive to your centre director with full context. APP compliant, NQF child-safety lens, ACMA Do Not Call honoured.
A Sydney Long Day Care
80-place centre, 600 inbound calls a month.
What It Does for an Australian Childcare Centre
Six call types your front desk handles every week. The AI takes the volume so educators stay in the room with the kids.
Enrolment Enquiries
Captures parent details, child age, days requested, priority of access criteria. Writes straight into Xplor or Storypark and sends a confirmation.
Sick-Day Notifications
Parent rings to say their child is unwell. Agent captures the child's name and expected return, marks the daily roll, notifies the room educator via SMS.
Fee + CCS Questions
Handles general Child Care Subsidy queries, your fee schedule, payment plans. Specifics come from your enrolment system or warm-transfer to your business manager.
Tour Bookings
Books centre tours into your director's calendar. Sends parent the location, parking, what to bring. No phone tag.
Waitlist Management
Captures waitlist enquiries with priority criteria. Notifies parents when a place opens up via outbound call. Books the start date.
After-Hours + OSHC
Holiday programme bookings, vacation care enquiries, after-hours questions about pickup times. Agent has the full conversation at 9pm Sunday so Monday morning is clear.
Built for Australian Childcare Compliance
APP, NQF, and ACMA are baked in. The agent stays inside the rules that govern early learning by design.
Australian Privacy Principles
APP 5 notification on every call. APP 11 security with encrypted audio in transit and at rest. APP 12 access on request. Zero-data-retention default for child enquiries.
NQF Child-Safety Lens
Agent never collects health or sensitive information beyond what your enrolment process already requires. No clinical advice. Anything safeguarding-related triages immediately to your nominated supervisor.
ACMA + Do Not Call
Outbound calling honours the ACMA Do Not Call Register and the Telecommunications Industry standard. Identifies as AI on every outbound. Calls only inside permitted hours.
What happens when a parent asks about a specific child's allergy, behaviour plan, or medical condition? The agent transfers to your director or nominated supervisor with full context. No safeguarding info captured by the agent, no medical advice given. Routine policy questions stay with the AI.
The Voice Engine Centres Need
Real-time speech, sub-second latency, function calls into your enrolment system, and warm transfer that hands the call to your director with the context already captured.
Sub-800ms First-Token Latency
End-to-end response between 0.9 and 1.4 seconds. Below 1.5s the conversation feels human, above 2s parents hang up.
Real-Time Speech Transcription
Robust to Australian, NZ, UK, US, Indian, Filipino, and most European accents. Handles distracted parents, kids in the background, road noise.
Function Calls Into Your Stack
Books tours, marks the daily roll, queries enrolment data, sends SMS, writes into Xplor or Storypark. Without a human in the loop.
Warm Transfer With Context
When the AI hands a call to your director or business manager, your team sees a one-line summary of the parent's enquiry. No making the parent repeat themselves.
Australian Voice + 30 Others
Native AU voices for both genders by default. Multilingual options available for centres serving Mandarin, Arabic, Hindi, or Vietnamese-speaking families.
Recording + Retention Controls
Zero-data-retention available. Custom windows (0, 7, 30, 90 days) configurable per agent. Encrypted webhook delivery with HMAC signatures.
Integrates With Your Centre Software
Native integrations with the enrolment, attendance, and CCS-management systems Australian centres actually use.
Take Control of Every Call
Our portal puts you in the driver's seat. Launch campaigns, track results, and fine-tune your AI agents - all from one powerful dashboard.
$1.27
Cost per Booking
Run Your Own Campaigns
Launch outbound campaigns in minutes. Set schedules, concurrent calls, and watch results in real-time.
Native NZ Accent
Your AI speaks like a Kiwi. Natural, warm, and familiar to your local customers.
Brand Knowledge Base
Upload your docs, FAQs, and product info. Your agent knows your business inside out.
Custom Agent Scripts
Design conversation flows your way. No coding required - just describe what you want.
New Zealand & Australia's Leading AI Agency
We don't just talk about AI—we implement it. Waboom has helped businesses across NZ and Australia identify bottlenecks and deploy AI solutions that actually work.
Trained teams at NZ's leading companies
From boardrooms to conference stages. Practical AI that teams actually use.
Guest Speaker
Xero AI Training
Dad's Pies Training
ChatGPT Demo
Corporate Training
Hybrid Session
AUD Pricing for Childcare Centres
An 80-place long day care taking 600 calls a month spends about $660 AUD. A 200-place multi-site network: $1,180 AUD. Pay-as-you-go starts at $455 AUD with no commitment.
See Full AUD PricingCommon Questions
Related Pages and Reading
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The New Zealand variant: Te Whāriki and Education and Training Act framing, Kiwi voice, NZD pricing.
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How AI Phone Answering Works
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Voice Agent Pricing
Starter credit, AUD monthly plans, enterprise tiers.
AI Voice Agents Australia
Full AU voice agent product overview, inbound and outbound.
What is an AI voice agent for childcare centres?
An AI voice agent for childcare centres is software that handles inbound parent calls 24/7 with a real-time spoken conversation in an Australian voice. It captures enrolment enquiries straight into Xplor or Storypark, marks sick-day notifications, answers Child Care Subsidy and fee questions, books centre tours, manages the waitlist, and warm-transfers anything sensitive to your centre director with full context. Waboom's voice agent for AU childcare is APP and NQF aware (no clinical advice, no extra health information collected), ACMA Do Not Call compliant on outbound, and integrates natively with Xplor, Storypark, Kindyhub, OWNA, Educa, and Discover Childcare. Pricing starts at $455 AUD pay-as-you-go. See full pricing.
Stop Letting Enrolment Calls Hit Voicemail
Live same day on a focused build. APP and NQF aware from day one. Cancel anytime.
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