AI receptionist for childcare centres.
Enrolment enquiries, sick-day calls and CCS fee questions answered 24/7 in an Australian voice, while educators stay with the kids.
95c a minute or less. Pay for talk time only.
What is an AI voice agent for childcare centres?
An AI voice agent for childcare centres answers parent calls 24/7 in a natural Australian voice. It captures enrolment enquiries straight into Xplor or Storypark, logs sick-day notifications, answers Child Care Subsidy and fee questions, books centre tours, manages the waitlist and warm-transfers anything sensitive to your centre director with full context. Waboom AI's childcare agent is APP and NQF aware (no clinical advice, no extra health information collected), honours the Do Not Call Register on outbound, and works with Xplor, Storypark, Kindyhub, OWNA, Educa and Discover Childcare. See AI voice agents in Australia
Answering and making calls for businesses across New Zealand and Australia
Try them yourself
Three live agents, right here in your browser. Tap one, allow your microphone and start talking. Calls run for up to four minutes.
AI receptionistSamAustralia
Have him book you a real meeting.
AI receptionistZoeNew Zealand
Never misses a customer moment.
Multilingual receptionistJingNew Zealand
Start in English, then switch to Mandarin.
Calls it handles for an Australian childcare centre.
Long day care, OSHC and family day care. The AI takes the volume so educators stay in the room with the kids.
Enrolment enquiries
Captures parent details, child age, days requested and priority of access criteria, writes them into Xplor or Storypark and sends a confirmation.
Sick-day notifications
Takes the child's name and expected return, marks the daily roll and lets the room educator know by SMS.
Fee and CCS questions
General Child Care Subsidy questions, your fee schedule and payment plans. Specifics come from your system or your business manager.
Tour bookings
Books centre tours into your director's calendar and sends the location, parking and what to bring. No phone tag.
Waitlist management
Captures waitlist enquiries with priority criteria, calls parents when a place opens and books the start date.
After hours and OSHC
Vacation care bookings and pickup questions, answered at 9pm on a Sunday so Monday morning is clear.
Built for Australian childcare rules.
The Australian Privacy Principles, the NQF child-safety lens and ACMA rules, built in by design.
Australian Privacy Act 1988
APP 5 notification on every call, APP 11 security with encrypted audio in transit and at rest, and APP 12 access on request.
NQF child-safety lens
No health or sensitive information beyond what your enrolment process needs. Safeguarding questions go straight to your nominated supervisor.
ACMA and Do Not Call
Outbound calls honour the Do Not Call Register and industry standards, say they are AI and stay inside permitted hours.
Sovereign data option
Your calls and data stay in Australia, for businesses that need it.
Load credit. The more you load, the less each minute costs.
From 95c down to 71c a minute. Credit never expires.
Enterprise
For bigger call volumes, several sites or a whole team. We build a plan around how you work.
Talk to us30-day money-back guarantee on every plan. If your AI receptionist is not right for your business in the first 30 days, we refund you.
How credit works
Load credit once. Your receptionist only uses it while it is on a call.
Pick your package
Choose how much credit to load, plus A$130 a month for the platform.
Talk time comes off it
Only while your receptionist is on a call. No calls, no credit used.
Tops up automatically
When your credit runs low, the same amount reloads. Credit never expires.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
Works with your centre software.
- Xplor
- Storypark
- Kindyhub
- OWNA
- Educa
- Hubworks
- Discover Childcare
- Childcare Connect
- Xero
- MYOB
- HubSpot
Anything else connects by webhook or REST. The agent reads enrolment data and writes back enquiries, sick-day notes, fee queries and tour bookings. See all integrations
Leo and John on our stand at NZ Tech Expo, on stage and running workshops. We are the team who builds your agent and looks after it once it is live.
- ★★★★★From 24 Google reviews (opens in a new tab)
- Sovereign dataKeep your calls and data in Australia
- 30-day money-backGuarantee on every plan
See your centre's receptionist working. Live in 24 hours.
Book a quick meeting and we will show you how it would answer your parents' calls, then build it for you.
- Your receptionist built around your business
- Live and answering calls within 24 hours
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
Common questions
Will it sound natural to parents?
Yes. Natural Australian voices are set up per centre. The agent says it is an AI when asked, follows your tone and never pretends to be human.
Can it manage our enrolment waitlist?
Yes. The agent captures parent details, child age, requested days, urgency and any priority of access criteria you use. It writes the entry into your enrolment system (Xplor, Storypark, Kindyhub, OWNA, Educa) and sends a confirmation. You decide whether the agent quotes the waitlist position or passes it to a person.
How does it handle sick-day notifications?
A parent rings to say their child will not be in. The agent captures the child's name, the illness if the parent shares it, and the expected return date. It writes to the daily attendance roll and lets the room educator know by SMS or through your platform.
Will the AI handle questions about special needs, allergies, or medical conditions?
For routine questions about your inclusion practice, allergy policy or general health requirements, the agent answers from your own information. For a particular child's allergy, medication plan or behaviour notes, the agent always transfers to your director or nominated supervisor with full context. It never gives medical advice and never collects health information beyond what your enrolment process already requires.
Is it APP and NQF aligned?
Yes. APP 5 notification on every call, APP 11 security with encrypted audio in transit and at rest, and APP 12 access on request. We follow the NQF child-safety lens: the agent does not collect health information beyond what your enrolment process already needs. You choose how long recordings are kept and can delete them at any time.
Which childcare systems do you integrate with?
Xplor, Storypark, Kindyhub, OWNA, Educa, Discover Childcare, Hubworks, Childcare Connect and Xero, plus webhook and REST for everything else. The agent reads enrolment data and writes back enquiries, sick-day notifications, fee queries and tour bookings.
Can it handle CCS fee questions?
Yes for general questions (what the Child Care Subsidy is, how it is worked out, how the activity test works). For anything about a particular family (their fee schedule or eligibility) the agent looks it up in your enrolment system or transfers to your business manager. It never gives subsidy advice that is not in your records.
What does it cost a typical centre?
Start with A$500 of call credit plus A$130 a month for the platform. Talk time is 95c a minute and drops to 71c when you load more credit. You pay for talk time only, credit never expires, and every plan has a 30-day money-back guarantee.
How quickly can it go live?
Your receptionist can be answering calls within 24 hours. Connecting an enrolment system or setting up routing for a multi-site network can take a little longer, and we agree the timeline with you first. We do not run multi-month projects.