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Case Studies

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Melbourne: 5 listings from one 14-year dormant contactPopular

$2.9M of CBD apartments relisted by the same agent who sold them in 2012. AI dialled the dormant number.

Home builder: AU$374.4M in lost sales uncovered

5,200 cold calls into a 70,000-prospect CRM. 234 confirmed lost deals at AU$1.6M each. A very leaky bucket.

Sydney agent: 141 vendor leads in 90 days

9,856 dials, 1,997 conversations, 141 warm-transferred sellers at $32.74 each.

Christchurch developer: 49 viewings in 14 days

931 Meta leads called same-day. 49 viewings booked at $7.12 each.

City Sales Auckland: 100,000+ relationships

How a leading Auckland firm strengthened over 100,000 client relationships with AI.

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Real numbers from real Waboom customers

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09 885 9695 (NZ)+61 485 027 479 (AU)
  1. Home
  2. /AI Voice Agents
  3. /Auto Dealerships
  4. /Australia
AI Voice Agent for Car Dealerships AU

Sydney, Melbourne, Brisbane: never miss a stock or service call again.

Every Carsales enquiry. Every test drive request. Every service due reminder. Every Carsales lead that hits voicemail goes to the dealer down the road. The AI answers them all.

AI voice agent for Australian car dealerships and service centres. Picks up every call 24/7 in an Australian voice, qualifies stock enquiries against your live DMS inventory, books test drives and service appointments, captures after-hours leads from Carsales and Drive, runs finance pre-qualification, and warm-transfers anything complex to your sales or service manager. ACL and APP compliant, ACMA Do Not Call honoured. Integrates with Pinnacle, Eclipse, Reynolds & Reynolds, and most DMS platforms.

Book a Strategy CallSee AUD Pricing
ACL + APP compliant
Live DMS integration
Live same day

A Sydney Dealership

Single rooftop, 1,200 inbound calls a month.

Calls a month1,200
Calls missed before28%
Calls missed after0%
Cost a month$990 AUD
AI voice agent for Australian car dealerships answering buyer enquiries

What It Does for an Aussie Dealership

Six call types most rooftops handle every week. The AI takes the front desk so your salespeople sell and your service team services.

Stock Enquiries from Carsales

Live DMS lookup. Quotes only what you actually have. Books test drives into the right salesperson's calendar.

Service Bookings

Books service into your live calendar with the right tech and bay. Handles diagnostic descriptions and delivery time.

Finance + Trade-In

General finance questions, document checklist, partner lender info. Captures trade-in details (make, model, year, KMs, condition) on the first call so the salesperson opens the deal already informed.

Test Drive Scheduling

Books test drives with the right stock and salesperson. Sends the buyer the address, parking, what to bring.

After-Hours Lead Capture

Carsales and Drive enquiries do not stop at 5pm. Agent has the full conversation at 11pm Saturday and books the followup.

Service Recall Outbound

Calls customers due for service or with active recalls. Books straight into the workshop calendar. ACMA-compliant.

Built for AU Auto Compliance

Australian Consumer Law, APP, and ACMA are baked in. The agent stays inside the rules that govern auto retail by design.

Australian Consumer Law

No misleading stock claims, no fake urgency, no hidden fees. The agent quotes only vehicles you actually have, with the actual price. ACL guardrails are wired into every flow.

APP Privacy + Encryption

APP 5 notification on every call. APP 11 security with encrypted audio in transit and at rest. APP 12 access on request. Zero-data-retention available for sensitive finance enquiries.

ACMA + Do Not Call

Outbound service-recall and aged-stock calling honours the ACMA Do Not Call Register and the Telecommunications Industry standard. Identifies as AI every call.

What happens when a buyer asks "will I be approved at this rate?" That is regulated personal financial advice. The agent transfers to your business manager with the buyer's enquiry on screen. The agent never crosses ACL limits on stock claims or quotes a rate it cannot honour.

The Engine Under the Hood

The Voice Engine Dealerships Need

Real-time speech, sub-second latency, function calls into your DMS, warm transfer to your sales or service manager with the buyer context already on screen.

Sub-800ms First-Token Latency

End-to-end response between 0.9 and 1.4 seconds. Below 1.5s the conversation feels human, above 2s buyers hang up and call the next dealership.

Real-Time Speech Transcription

Robust to AU, NZ, UK, US, Indian, Filipino accents. Handles workshop noise, road noise, low-quality car-line speakers.

Function Calls Into Your DMS

Quotes live stock, books test drives, schedules service, queries finance partners, sends SMS, updates your CRM. Without a human in the loop.

Warm Transfer With Buyer Context

When the AI hands a call to your salesperson, they see the buyer's vehicle interest, budget signals, and trade-in details already captured. No making the buyer repeat themselves.

Australian Voice

Native AU voices for both genders by default. UK, US, and 30 plus international options on the voices page if your dealership exports cars.

Recording + Retention Controls

Zero-data-retention available for finance-sensitive calls. Custom windows (0, 7, 30, 90 days) configurable per agent. Encrypted webhooks with HMAC signatures.

Integrates With Your DMS

Native integrations with the dealer management systems and lead aggregators Australian rooftops actually use.

Pinnacle
Eclipse
Reynolds & Reynolds
Salesforce Auto
Carsales
Drive
AutoGate
Pickles
VinSolutions
Xero
MYOB
Webhook + REST
Your Command Centre

Take Control of Every Call

Our portal puts you in the driver's seat. Launch campaigns, track results, and fine-tune your AI agents - all from one powerful dashboard.

Waboom Dashboard

$1.27

Cost per Booking

Run Your Own Campaigns

Launch outbound campaigns in minutes. Set schedules, concurrent calls, and watch results in real-time.

Native NZ Accent

Your AI speaks like a Kiwi. Natural, warm, and familiar to your local customers.

Brand Knowledge Base

Upload your docs, FAQs, and product info. Your agent knows your business inside out.

Custom Agent Scripts

Design conversation flows your way. No coding required - just describe what you want.

See It In Action
About Waboom

New Zealand & Australia's Leading AI Agency

We don't just talk about AI, we implement it. Waboom AI has helped businesses across NZ and Australia identify bottlenecks and deploy AI solutions that actually work.

Industry Leaders
Recognised AI experts
Real Experience
30+ live projects
Bottleneck Solvers
Efficiency focused
NZ & AU Focus
Local expertise

Trained teams at NZ's leading companies

From boardrooms to conference stages. Practical AI that teams actually use.

Leo as guest speaker at corporate AI event

Guest Speaker

AI workshop training at Xero

Xero AI Training

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Dad's Pies Training

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Hybrid Session

2,000+
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50+
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Organisations
4.9
Average rating

AUD Pricing for Dealerships

A single-rooftop dealership taking 1,200 calls a month: $990 AUD. A multi-site group with 3,000-plus calls a month: $1,800 AUD. Pay-as-you-go starts at $500 AUD with no commitment.

See Full AUD Pricing

Common Questions

Related Pages

Car Dealerships NZ

The New Zealand variant: Kiwi voice, NZ Privacy Act, NZD pricing, MTA member integration.

AI Voice Agents AU

Full Australian voice agent product overview, inbound and outbound.

AU Answering Service Hub

AU regional landing for any SMB. AUD pricing, APP compliant.

How AI Phone Answering Works

Full technology breakdown: speech-to-text, LLM, function calls.

Voice Agent Pricing

Starter credit, AUD monthly plans, enterprise tiers.

AU Pricing for 10,000 Calls

Real cost breakdown for an Australian SMB making 10,000 calls a month.

What is an AI voice agent for car dealerships in Australia?

An AI voice agent for Australian car dealerships is software that handles inbound dealership calls 24/7 with a real-time spoken conversation in an Australian voice. It quotes live stock from your DMS (Pinnacle, Eclipse, Reynolds & Reynolds), books test drives into the right salesperson's calendar, schedules service appointments, captures after-hours leads from Carsales and Drive, runs finance pre-qualification, and warm-transfers anything complex to your sales or service manager. Waboom's voice agent for AU dealerships is ACL and APP compliant, ACMA Do Not Call honoured on outbound, and integrates natively with the major DMS platforms. Pricing starts at $500 AUD pay-as-you-go. See full pricing.

Stop Letting Stock Calls Hit Voicemail

Live same day on a focused build. ACL + APP compliant from day one. Cancel anytime.

Book a Strategy Call

Last updated 6 July 2026 ยท by Leonardo Garcia-Curtis

Waboom AI

Empowering New Zealand and Australian businesses with AI voice agents and automation that deliver real, measurable value.

info@waboom.ai+64 9 885 9695 (NZ)+61 485 027 479 (AU)
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Auckland CBD, New Zealand

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