AI receptionist for vet clinics.
Pet emergencies triaged, consults booked and prescription refills taken 24/7, with after-hours emergencies sent to your on-call vet.
95c a minute or less. Pay for talk time only.
What is an AI voice agent for vet clinics?
An AI voice agent for vet clinics is an automated phone system that triages pet emergencies (poisoning, bleeding, blocked cat, GDV, snake bite), books routine consults, takes prescription refill requests and works as an AI receptionist for after-hours calls, sending emergencies to your on-call vet. Waboom AI builds vet agents that work with VetLink, RxWorks and Provet. Our ezyVet partner application is in and we are waiting on their approval, so contact us if you want ezyVet and we can show them more clinics need it. See the AI receptionist
Answering and making calls for businesses across New Zealand and Australia
Try them yourself
Three live agents, right here in your browser. Tap one, allow your microphone and start talking. Calls run for up to four minutes.
AI receptionistZoeNew Zealand
Never misses a customer moment.
AI receptionistSamAustralia
Have him book you a real meeting.
Multilingual receptionistJingNew Zealand
Start in English, then switch to Mandarin.
Calls it handles in a vet clinic.
It never makes a stressed pet owner wait on hold.
Emergency triage
Uses the standard vet triage scale: immediate, urgent, less urgent, non-urgent and advice only. Immediate cases go to the on-call vet.
Pet profile recall
Knows the caller by their number, pulls up the pet record and refers to species, breed and recent visits.
Consults and vaccinations
Books standard consults, vaccinations and dental cleans straight into your system.
Prescription refills
Takes the script number and medication, and schedules collection. The vet always approves the refill.
After-hours on-call routing
Sends emergencies to the on-call vet's mobile with triage notes. Routine requests go to the next-morning queue.
Escalation if nobody answers
Tries the next on-call vet, then the practice owner, then your after-hours partner clinic, and logs each step.
Safe with pets, owners and records.
The vet stays in charge of every clinical decision.
The vet decides
It never authorises a refill or gives a diagnosis. Controlled or unusual medication is flagged for vet review.
Every step logged
Each triage call, dispatch and escalation is recorded with a timestamp, and recordings can be deleted when you choose.
NZ and Australian privacy law
Built for the NZ Privacy Act 2020 and Australia's Privacy Act 1988, including the Australian Privacy Principles.
Honest introduction
The agent says it is an AI and asks calm triage questions, so owners get help fast.
Load credit. The more you load, the less each minute costs.
From 95c down to 77c a minute. Credit never expires.
Enterprise
For bigger call volumes, several sites or a whole team. We build a plan around how you work.
Talk to us30-day money-back guarantee on every plan. If your AI receptionist is not right for your business in the first 30 days, we refund you.
How credit works
Load credit once. Your receptionist only uses it while it is on a call.
Pick your package
Choose how much credit to load, plus $130 a month for the platform.
Talk time comes off it
Only while your receptionist is on a call. No calls, no credit used.
Tops up automatically
When your credit runs low, the same amount reloads. Credit never expires.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
Works with your practice software.
- VetLink
- RxWorks
- Provet
- Cornerstone
- AVImark
- Pipedrive
- HubSpot
ezyVet: our partner application is in and we are awaiting their approval. Other systems can connect by webhook. See all integrations
Leo and John on our stand at NZ Tech Expo, on stage and running workshops. We are the team who builds your agent and looks after it once it is live.
- ★★★★★From 24 Google reviews (opens in a new tab)
- Sovereign dataKeep your calls and data in Australia
- 30-day money-backGuarantee on every plan
See your vet clinic's receptionist working. Live in 24 hours.
Book a quick meeting and we will show you how it would answer your clinic's calls, then build it for you.
- Your receptionist built around your business
- Live and answering calls within 24 hours
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
Common questions
How does the AI know if a pet emergency is life-threatening?
It is trained on the standard veterinary triage scale and the most common emergencies (chocolate or grape ingestion, snake bite, blocked male cat, gastric dilatation-volvulus, severe bleeding, seizure, hit by car). Each pattern triggers the response you set: an immediate call to the on-call vet, the safety steps your vets have approved, or an appointment within the time frame you choose.
Which veterinary practice management systems does it integrate with?
VetLink (NZ), RxWorks, Provet, Cornerstone and AVImark. Also Pipedrive and HubSpot for tracking client growth. Other systems can connect by webhook. For ezyVet, our partner application is in and we are waiting on their approval, so contact us and we can show ezyVet that more vet clinics want it.
Can it handle prescription refill requests safely?
Yes. It captures the script number and the medication name, checks them against the pet's record in your practice system, and books the refill (or flags it for vet review if it is controlled or unusual). It does not authorise refills. The vet does.
What happens if my on-call vet does not answer the dispatch?
It follows an escalation tree. After a set time with no answer, it tries the second on-call vet, then the practice owner, then the after-hours partner clinic. Every escalation is logged with a timestamp.
Will pet owners trust talking to an AI in an emergency?
Owners care about getting help fast. The agent introduces itself honestly, asks the right triage questions calmly and gets help on the way. For most clinics that is a big step up from an after-hours voicemail.
What does it cost?
Start with $500 of call credit plus $130 a month for the platform (NZD, ex GST). Talk time is 95c a minute and drops to 77c when you load more credit. In Australia it is A$500 plus A$130 a month, from 95c down to 71c. Credit never expires, and every plan has a 30-day money-back guarantee.