ChatGPT
Claude
Microsoft CopilotWhich AI toolshould your teamlearn first?
ChatGPT, Claude or Microsoft Copilot. The honest answer from a team that trains all three.
Most businesses ask this before they book training. Here is how the three compare for a New Zealand team, what they cost and where each one fits.
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The short answer
Train your team on the AI tool you already pay for. If your business runs on Microsoft 365, start with Copilot. If your team writes, analyses and builds a lot, choose Claude. If staff already use ChatGPT, keep it and use it properly. All three business plans keep your data out of model training by default.
ChatGPT vs Claude vs Copilot at a glance
Vendor list prices checked on 20 October 2026, excluding GST. Prices and plan names change often, so check the vendor before you buy.
| Compare | ChatGPT | Claude | Microsoft Copilot |
|---|---|---|---|
| Best for | Teams that already use it and want an all rounder for writing, research and everyday questions. | Heavy writing, analysis of long documents, and teams that want to build their own tools without code. | Businesses that run on Microsoft 365 and spend the day in Outlook, Teams, Word and Excel. |
| Where it lives | Browser, desktop and mobile apps, with plugins that connect it to your files, inbox and other apps. | Browser, desktop and mobile apps, plus Claude for Microsoft 365, Claude in Chrome and connectors to your files, inbox and CRM. | Inside the Microsoft 365 apps your team already uses, plus the Copilot app. |
| Business plan (list price, excl. GST) | ChatGPT Business: US$20 per user per month billed yearly, US$25 monthly. Two users minimum. | Claude Team: US$20 per standard seat per month billed yearly, US$25 monthly. Premium seats with more usage cost more. Two to 150 seats. | Microsoft 365 Copilot Business add-on: NZ$34.00 per user per month paid yearly (promotional NZ$29.14 until 31 December 2026), on top of an eligible Microsoft 365 plan. Copilot Chat is included with eligible plans at no extra cost. |
| Larger organisations | ChatGPT Enterprise, priced by OpenAI's sales team. | Claude Enterprise, from 20 seats. | Microsoft 365 Copilot for enterprise plans, priced per user through Microsoft or a partner. |
| Your data | Business data is not used for training by default on Business and Enterprise. | Content is not used for model training by default on Team and Enterprise. | Prompts and responses are not used to train the underlying models, and Copilot respects your existing Microsoft 365 permissions. |
| What we teach first | Plugins to your apps, Skills for repeat jobs, and whole tasks delegated to ChatGPT Work, plus dots on Pro or Business Premium seats. | Connectors to your apps, Skills for repeat jobs, and whole tasks and scheduled tasks delegated to Claude. | Outlook and Teams first, then Agent Mode in Word and Excel, Power Automate flows, and agents and Skills in Copilot Studio. |
Sources: ChatGPT pricing (OpenAI docs), Claude pricing, Microsoft 365 Copilot for business (NZ).
So which AI tool should our team learn first?
The one you already pay for. Training is what turns a licence into results, and switching tools rarely fixes a team that was never shown how to use the first one.
If you have nothing yet: a Microsoft 365 business should start with Copilot Chat, which is already included, then license the paid Copilot for the people who live in email and meetings. A team that writes, analyses and builds a lot should look hard at Claude. ChatGPT is the safe all rounder most staff already know.
Can a business use more than one?
Yes, and many of the businesses we train do. A common pattern is Copilot for everyone inside Microsoft 365 and Claude or ChatGPT for the smaller group doing heavy writing, analysis or building.
What matters is a clear rule on which tool is approved for which data, so nobody pastes client information into a personal account. We set that rule with the team in every session.
Is a personal plan good enough for a business?
For trying things, yes. For company data, no. Personal plans do not give you admin control, shared workspaces or the business data protections listed above.
The exception is Copilot Chat, which comes with eligible Microsoft 365 business plans and carries Microsoft's enterprise data protection. For many NZ businesses it is the right place to start.
Training for the tool you choose
ChatGPT training
For teams on ChatGPT Business or Enterprise: plugins, Skills, ChatGPT Work and, on Pro or Business Premium, dots, so the team delegates whole tasks, not just prompts.
See ChatGPT trainingClaude training
For teams on Claude Team or Enterprise: connectors, Skills and whole tasks delegated to Claude, plus Claude Code for people who don't code.
See Claude trainingMicrosoft Copilot training
For Microsoft 365 businesses: Copilot in Outlook, Teams, Word, Excel and PowerPoint, Agent Mode, Power Automate, and your own agents, with Skills in Copilot Studio.
See Microsoft Copilot trainingEvery option starts from $1,995 + GST for up to 10 people. See all AI training for teams.
ChatGPT, Claude or Copilot: the one line answer
For a New Zealand team, train on the AI tool you already pay for: Microsoft Copilot if you run on Microsoft 365, Claude for heavy writing, analysis and building, ChatGPT if staff already use it. Waboom AI is an independent New Zealand company that trains teams on all three, onsite or online, from $1,995 + GST for up to 10 people.
Frequently asked questions
Is ChatGPT, Claude or Copilot better for business?
None is better for every business. Copilot fits Microsoft 365 businesses because it works inside Outlook, Teams, Word and Excel. Claude is strongest for long documents, writing and building tools without code. ChatGPT is the most familiar all rounder. Train on the one your team already has.
How much do ChatGPT, Claude and Copilot cost for a business in NZ?
At list prices checked on 20 October 2026: ChatGPT Business is US$20 per user per month billed yearly, Claude Team is US$20 per standard seat per month billed yearly, and the Microsoft 365 Copilot Business add-on is NZ$34.00 per user per month paid yearly, excluding GST. Copilot Chat is included with eligible Microsoft 365 plans. Check the vendor pages before you buy, prices change.
Which one is safest with company data?
All three business plans state that your business data is not used to train their models by default. The bigger risk is staff using personal accounts. Pick one approved business tool, set clear rules on what data goes in, and train the team on them.
Do you train on all three?
Yes. Waboom AI runs hands-on team training in ChatGPT, Claude and Microsoft Copilot, plus Gemini, onsite across New Zealand and Australia or online, from $1,995 + GST for up to 10 people. We are independent and not affiliated with OpenAI, Anthropic or Microsoft.
Should we wait for the tools to settle down before training?
No. The tools change every month, but the skills that matter do not: briefing AI well, giving it your context, checking its work and knowing what data is safe. Teams that learn those now adapt to each new feature in minutes.
Not sure which tool fits your team?
Tell us what your team does and what you already pay for. We will tell you where to start, even if it is the tool you already have.
Leo Garcia-Curtis, Founder, Waboom AI
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