Inbound Call Automation
What Your AI Agent Can Do on Every Inbound Call
Answer every call. Qualify every lead. Take action instantly, no human required.
Answer Every Call
Handles inbound calls instantly, no hold music, no voicemails.
Responds Naturally
Uses conversational AI to guide callers and provide accurate answers.
Capture Leads & Take Orders
Records names, needs, and confirms product or service selections.
Automate Your Tasks
Automatically updates your CRM, triggers emails, or alerts your team.
Connected to the Tools You Already Use
Outbound Calling Automation
An AI Agent that makes outbound calls, qualifies leads, and does tasks, so your team can focus on what matters most.
Our AI Voice Agents In Action
COURIERS
Smarty Couriers
Shipping & logistics
Customers calling for order updates overwhelmed the support team. Our AI Voice Agent now provides instant tracking information 24/7.
Hear the AI in action:
85% reduction in support tickets
Customer service efficiency
Pizza Friend
Restaurant chain
Phone orders during peak hours led to long wait times and lost sales. Our Voice AI handles unlimited simultaneous orders with perfect accuracy.
Hear the AI in action:
32% increase in order volume
Sales growth during peak hours
REALTY
Premier Realty Group
Real estate agency
Sam the AI voice Agent, is calling open home leads, and clients that the Barfoot & Thompson team have not had time to reach out and update their CRM if opportunites are forthcoming. Sam is qualifying buyers, or sellers and scheduling meetings with the team automatically.
Hear the AI in action:
47% increase in qualified leads
Lead generation improvement
Please Note: To protect the privacy and confidentiality of our valued clients, the audio samples featured here use simulated conversations rather than actual recordings from real businesses. Waboom works with major brands across New Zealand and Australia, and we maintain strict confidentiality agreements to safeguard sensitive client information and account details. These examples represent the types of interactions our voice AI agents handle daily, showcasing the professional quality and natural conversation flow you can expect from our services.
Xero & AI Voice Agent Automation
Overdue Invoice Chaos
Manual, time-consuming debt chasing
Automated Report Generation
Our Automation Generates a list of overdue invoices
AI Agent Calls Debtors
Polite reminder and payment details supplied
Information Recording & Logging
Transcript emailed to debtors team, CRM updated
Efficient Debt Recovery
Improved cash flow, targeted follow-ups
Book An Online Meeting
Leo brings over 17 years of experience helping businesses scale without increasing operating costs.
His strength lies in quickly spotting where AI and automation can reduce waste, drive growth, and create efficiencies without the fluff.
With two decades of experience across Microsoft Dynamics 365 and enterprise systems, John knows how businesses run inside and out. At Waboom.ai, he brings a systems-led lens to AI, helping organisations adopt tools that are simple to use, integrate well, and deliver real value.
FAQ Regarding Voice Agents
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Our solution is designed to seamlessly integrate with your current enterprise tools—such as CRM systems, call centers, and databases—to ensure smooth data exchange. We develop robust APIs and connectors that allow the voice agent to tap into your existing workflow, providing a unified customer experience and operational efficiency
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The voice agent is built from the ground up to reflect your unique brand identity. We work closely with you to tailor its personality, tone, and functionality so that it not only answers queries effectively but also embodies your company’s values and customer engagement strategies.
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Data security is paramount. Our platform adheres to industry-standard encryption and complies with regulatory requirements (e.g., GDPR, HIPAA where applicable). Every interaction is safeguarded through secure data handling practices, ensuring that sensitive information remains protected throughout the agent’s operation.
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After deployment, the voice agent enters a continuous improvement cycle. It is trained on real-world interactions and updated regularly based on customer feedback and performance metrics. This iterative process enables it to adapt to changing business needs and enhance its accuracy, response speed, and overall customer service over time.
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Organisations report enhanced customer engagement, reduced call handling times, and improved lead qualification, all leading to tangible cost savings and revenue growth. By automating routine inquiries and efficiently directing leads, the voice agent drives operational efficiency and delivers a clear return on investment.
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There’s an upfront implementation fee that varies based on the complexity of the tasks and scenarios you require. Once the agent is up and running, your only ongoing cost is determined by the volume of calls it handles—both inbound and outbound. We offer competitive pricing packages designed to scale with your call volume, ensuring that you only pay for the interactions you actually use, making the solution both cost-effective and predictable.
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Our Assistant connects to systems like Xero, HubSpot, Google Drive, Excel, Business Central, and more. It can read spreadsheets, reports, CRM data, order systems, and cloud documents to give you accurate answers instantly.
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Our AI Agents can talk to each other and pass tasks to each other such as send follow-up emails, create CRM entries, assign tasks, or notify your team based on what’s asked.