Never Miss a Heatwave Emergency Call
Your Smartest HVAC Hire Is Not Human.
AI voice agents that answer emergency boiler and aircon calls, book service jobs, and triage urgent breakdowns 24/7 across NZ and AU.
What is an AI voice agent for HVAC contractors?
An AI voice agent for HVAC contractors is an automated phone system that answers customer calls 24/7, identifies cooling and heating emergencies (no AC during heatwave, boiler failure in winter, refrigerant leak), routes urgent jobs to the on-call technician, and books routine services. Waboom AI provides HVAC-specific voice agents that integrate with field service software like ServiceTitan, simPRO, and ServiceM8.
70% of After-Hours HVAC Callers Ring Your Competitor
If your phone rolls to voicemail at 38 degrees Celsius, your customer is already calling the next listing on Google. An AI receptionist for missed calls picks up every heatwave callout and frozen pipe, because those jobs do not wait.
Stop Losing Calls TodayBuilt for HVAC Emergencies
AI voice agents that understand refrigeration safety, residential vs commercial routing, and seasonal demand spikes.
Refrigerant + Gas Triage
Identifies refrigerant leaks, gas smells, and CO concerns. Escalates to your on-call technician with site address and severity.
Heatwave + Coldsnap Surge
Handles 8x normal call volume during weather events without dropped calls or hold-music complaints.
Residential vs Commercial Routing
Splits the call queue by site type so your commercial techs are not stuck triaging a domestic split-system.
After-Hours Coverage
Captures emergency callouts when competitors shut at 5pm. 70% of urgent HVAC searches happen outside business hours.
Take Control of Every Call
Our portal puts you in the driver's seat. Launch campaigns, track results, and fine-tune your AI agents - all from one powerful dashboard.
$1.27
Cost per Booking
Run Your Own Campaigns
Launch outbound campaigns in minutes. Set schedules, concurrent calls, and watch results in real-time.
Native NZ Accent
Your AI speaks like a Kiwi. Natural, warm, and familiar to your local customers.
Brand Knowledge Base
Upload your docs, FAQs, and product info. Your agent knows your business inside out.
Custom Agent Scripts
Design conversation flows your way. No coding required - just describe what you want.
Talk to our AI HVAC receptionist
Tap a receptionist and run a heatwave callout, a no-cooling job, or an after-hours breakdown the way a real customer would.
Tap a receptionist below to start a real voice conversation. Your microphone will be activated.
Sam
NZ · Kiwi accent
"Gidday, you've reached the front desk. How can I help?"
Zoe
AU · Aussie accent
"G'day, thanks for calling. What can I sort out for you?"
Simple, Transparent Pricing
Pay as you go, no subscription. No hidden fees. Cancel anytime.
Intro
500 calls/month included
- 24/7 AI HVAC dispatcher
- Refrigerant + gas safety triage
- Job booking into ServiceTitan or simPRO
- Heatwave surge handling
- Residential and commercial routing
Custom
For high-volume operations
- Everything in Intro, plus:
- Unlimited calls
- Dedicated account manager
- Custom AI training
- Advanced analytics and reporting
- Priority support
Frequently Asked Questions
How does the AI handle a refrigerant or gas leak call?
The AI is trained on safety keywords (gas smell, refrigerant leak, no cooling, frozen pipe, CO alarm). When detected, it captures site address, severity, and contact phone, then dispatches your on-call technician immediately. The customer also gets safety guidance (ventilate, evacuate, shut gas) before the call ends.
Does it integrate with ServiceTitan, simPRO, or ServiceM8?
Yes. We integrate with ServiceTitan, simPRO, ServiceM8, Tradify, AroFlo, and most field service management platforms. The AI books appointments directly, syncs job details, and routes urgent calls to the right technician.
Can it handle the summer heatwave call spike?
Yes. The platform scales to 10x normal volume without queueing. We have run HVAC clients through Sydney 40-degree weeks where call volume was 8x baseline, with answer rates above 95%.
Will it understand technical questions about brands like Daikin or Mitsubishi?
Yes. We train the agent on your supported brands, common fault codes, and standard quote ranges. For complex technical questions, it offers to transfer or schedule a call-back with one of your senior techs.
Is customer site data secure?
Yes. Encrypted in transit and at rest, NZ Privacy Act 2020 and Australian Privacy Principles compliant. Customer data never leaves our region. We covered the architecture in our compliance guide.
Ready to Stop Losing $95K a Year?
Join HVAC and refrigeration contractors across NZ and AU who answer every emergency call with Waboom voice agents.