The Ultimate Guide to AI Voice Agents
for Real Estate

Picture this: You're standing in a $2.3 million Remuera home, explaining the north-facing aspect to a couple who flew in from Singapore. Your phone buzzes. Another buyer. You can't answer.

That missed call? It was a pre-approved buyer ready to make an offer on your Ponsonby listing. They called your competitor instead. She answered.

This isn't a hypothetical. It's Tuesday afternoon for every real estate professional in Auckland, Sydney, Melbourne, Wellington, and Brisbane.

Every missed call has a cost

While you're showing one property, another buyer calls about a different listing. They get voicemail. They call your competitor. She answers. That's the sale you never knew you lost.

Here's the brutal truth: Your voicemail isn't a safety net. It's a lead graveyard.

Meanwhile, you're juggling open homes, vendor calls, contract negotiations, and a CRM full of “follow up next week” notes that are now three months old. That database of 2,000 past inquiries? Gold mine. If only someone would call them.

You could hire another admin. Another $52,000 a year (plus KiwiSaver, plus sick days, plus the four weeks they're away at Christmas when buyers are actually looking). And they still only work 9-5, can only take one call at a time, and need training every time you get a new development.

There's a better way. And no, it's not another bloody chatbot.

Your AI receptionist answers every call. Every. Single. One. At 2am when a shift worker finishes their night shift and starts browsing TradeMe. At 6pm when families are finally home from soccer practice. On Christmas Day when overseas investors are doing due diligence.

What Your AI Receptionist Does

The After Hours Advantage

Our data shows 53% of viewing bookings happen outside 9 to 5. More than half your potential appointments are happening when you're having dinner or watching the rugby.

Every one of those after hours calls you're missing? That's a buyer calling your competitor tomorrow.

Let's talk about the elephant in the room. “Is this even legal?” Short answer: yes, when done properly. Here's the long answer.

What We Handle Automatically

Let's be honest: some people will ask. Some will be suspicious. Some won't care. Here's how we handle all three.

The Three Types of Callers

Building Trust Through Transparency

Here's the counterintuitive truth: being upfront about AI often increases trust. “This is an AI assistant, but I have access to all the information about this property and can book your viewing right now.” People appreciate honesty. They appreciate efficiency even more.

The agents who try to hide it? That's when trust breaks down. Our advice: lean into it. “We use AI so you get an answer at 11pm on a Sunday. How can I help you?”

We've built the world's most straightforward onboarding. Here's exactly what happens when you get started.