AI voice agents for real estate. Every call answered, every lead followed up.
Every job our agents do for agencies and property managers in New Zealand and Australia, from appraisal calls to open home follow up. Plus the best time to call, from over 60,000 calls.
An AI voice agent answers your buyer, vendor and tenant calls day and night, books viewings and appraisals into your diary, and makes the calls your team never gets to: database reactivation, open home invitations, same day follow up and auction reminders. Real Kiwi and Aussie voices, replies in under a second, live in days.
Answering and making calls for businesses across New Zealand and Australia
Every job our agents do in real estate.
In the order a sale runs. Inbound: the agent answers. Outbound: the agent makes the call.
1Win the listing
- Outbound
Wake up your database
Calls past buyers, vendors and enquiries, finds who is thinking of selling, and books the appraisal.
- Outbound
Market update calls
Rings homeowners in your patch with what has sold nearby and offers a current appraisal.
- Inbound
Appraisal requests
Answers the "what is my place worth" call any hour and books it straight into your diary.
- Outbound
2Market the property
- Inbound
Buyer enquiries on every listing
Answers price guide, land size, body corporate and school zone questions from your own listing details.
- Outbound
Open home invitations
Calls matched buyers the day a listing goes live and tells them when the doors open.
- Inbound
Private viewings
Books the time that suits the buyer and you, and confirms it by text.
- Inbound
3After the open home
- Outbound
Same day attendee follow up
Calls everyone who came through, asks what they thought, and finds the ones ready to make an offer.
- Outbound
Callbacks on the minute
"Call me at four." It calls at four, picks up where the last call left off, and keeps going for weeks if needed.
- Portal
A ranked follow up list
Every call is scored, summarised and sorted, so you ring the hottest buyers and sellers first.
- Outbound
4Auction, tender and offers
- Outbound
Auction and deadline reminders
Reminds registered buyers of the day, time and place, and confirms who is coming.
- Inbound
Hot buyers put through to you
When a caller is ready to talk money, the agent puts them through with a summary of who they are and what they want.
- Outbound
5After it sells
- Outbound
Stay in touch with buyers and sellers
Check in calls months later, so the people you sold to list with you next time.
- Outbound
Unsuccessful buyer calls
Calls the buyers who missed out and finds out what they still want, so your next listing has a buyer waiting.
- Outbound
6Property management, all year
- Inbound
Tenant and rental enquiries
Answers questions about rentals and books viewings, evenings and weekends included.
- Inbound
Maintenance requests
Logs the problem, sorts the urgent from the routine, and sends urgent jobs to whoever is on call.
- Outbound
Rent arrears reminders
Polite reminder calls the day rent is missed, with a note in the portal of what the tenant said.
- Outbound
Inspection bookings
Calls tenants to lock in routine inspection times, so your team stops playing phone tag.
- Inbound
Every call scored and ranked.
Each call lands in your portal with a summary, a recording and a score out of 100. This is the follow up list from an Auckland agency's database campaign. Read the case study
Our fastest, smartest agents yet.
Fast. Replies in under a second.
Our new voice platform answers as quick as half a second in live testing. It waits for the caller to finish their sentence instead of jumping in at every pause.
Natural. Real Kiwi and Aussie voices.
Our newest voices read the caller's mood and say street names, suburbs and prices properly. Jing switches between English and Mandarin in the same call.
Smart. Gets the job done on the call.
Answers from your own listings, handles "I'm just looking", books into your calendar, puts hot buyers through to you and updates your CRM. Every call ends with a summary and a score.
Test our local agents.
Real Kiwi and Aussie accents, live in your browser. Zoe and Sam answer like a front desk. Charlie and Arlo make outbound sales calls. Throw them a curly question and time every reply.
AI receptionistZoeNew Zealand
Never misses a customer moment.
Outbound Sales AgentCharlieNew Zealand
Tell her you're not interested. See what she does.
AI receptionistSamAustralia
Have him book you a real meeting.
Outbound Sales AgentArloAustralia
Throw him your toughest objection.
The best time to call is 3pm.
We looked at over 60,000 calls our agents made across New Zealand and Australia over three months. This is what we know about when to call.
Conversations per 100 dials. A conversation means a person answered and stayed on for 30 seconds or more.
Noon gets answered. 3pm gets a conversation.
Pickup barely changes through the day. Staying on does: 6 in 10 at noon, 7 in 10 at 3pm. That is 23% more conversations per 100 dials.
6pm is the worst hour to call.
22.2 conversations per 100 dials. People answer, then ask for a callback. The agent books it and rings on time.
Monday is best. The hour matters more than the day.
26.4Mon25.3Tue25.9Wed24.6Thu24.9Fri
Source: over 60,000 calls made by Waboom AI agents across New Zealand and Australia over three months, in each business's local time. Invalid numbers are not counted. Weekend calls were too few to report.
Results from real campaigns.
- $7.12per booked viewingChristchurch developer, 49 viewings in 14 days
- 141seller leads in 90 daysSydney agency database campaign, $32.74 per warm transfer
- 22missed calls a month, down from 300Dunedin property manager, after the agent took the overflow
- $2.875Mrelisted from one dormant contactMelbourne agent, 5 listings from an old database
Sovereign data. Faster calls.
We built our own voice platform and run it on Sydney servers, close to your callers in New Zealand and Australia.
Faster calls
Less distance between your caller and the agent means less waiting. It is part of why our agents reply in under a second.
Your data in Sydney
Your portal, call history, transcripts, summaries and contact lists are stored in Sydney. We work to the NZ Privacy Act 2020 and the Australian Privacy Act 1988.
Need the whole call in Australia?
Our Sovereign Sydney option keeps the live call, the recordings and the transcripts in Sydney, on a voice platform we built and run ourselves. We show you where each part of the call runs before you sign.
Compliance is built into every campaign.
Calling your database is legal in NZ and Australia when it is done properly. These checks run on every campaign.
Do Not Call checks
Every outbound list is checked against the NZ and Australian Do Not Call registers before a single call.
Calling hours
Campaigns only dial inside the hours you set and the law allows, in the contact's own time zone.
Opt outs
"Please don't call again" takes the number off the list straight away.
Honest about being AI
If a caller asks, the agent tells them it is an AI assistant for your agency and offers to put them through to you.
Want the detail? Read Australian telemarketing and DNC law for AI voice agents and how AI disclosure works on every call.
Five steps to your first answered call.
Do it yourself in the portal, or let our team build it with you.
Create your agent
1 minPick a Kiwi or Aussie voice, add your agency name and choose how formal it sounds.
Add your listings and FAQs
2 minUpload brochures, price guides, body corporate details and your common questions.
Connect your calendar
30 secGoogle Calendar or Outlook, so viewings and appraisals land in the right diary.
Test it
1 minCall your agent from the portal, hear it, and change anything that does not sound like you.
Go live
30 secForward your number or use a new local one. Campaigns start when you upload a list.
Agents for every part of property.
Property managers
Tenants, maintenance and arrears
NZAUApartment specialists
Off the plan and body corporate
NZAULuxury homes
Private viewings, discretion first
NZAURural and lifestyle
Blocks, farms and retreats
NZAUCommercial real estate
Office, retail and investment
NZAUIndustrial property
Warehouse sales and leasing
NZAUMortgage brokers
Pre approval and rate reviews
NZAUProperty accountants
Tax time and client follow up
NZAU
Leo and John on our stand at NZ Tech Expo, on stage and running workshops. We are the team who builds your agent and looks after it once it is live.
- ★★★★★From 24 Google reviews (opens in a new tab)
- Sovereign dataKeep your calls and data in Australia
- 30-day money-backGuarantee on every plan
See an agent built for your agency.
We show you exactly which calls the agent would handle for your agency.
- See an AI voice agent built around your agency
- Honest advice on which calls to hand over first
- A clear plan and pricing, no obligation
- Every trial backed by a 30 day money back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
Questions agents ask us.
What can an AI voice agent do for a real estate agency?
It answers buyer, vendor and tenant calls around the clock, books viewings and appraisals into your calendar, and puts hot leads through to you. On the outbound side it calls your database to find sellers, invites buyers to open homes, follows up open home attendees the same day, reminds buyers about auctions, and chases rent arrears and inspection bookings for property managers.
When is the best time to call real estate leads?
Between 3pm and 6pm. From over 60,000 calls our agents made across New Zealand and Australia over three months, 3pm was the best hour with 29.3 conversations per 100 dials, against 23.8 at noon and 22.2 at 6pm. People pick up about as often at any hour. What changes is whether they have time to talk. Monday was the best day, but the gap between days is small.
Do AI voice agents actually sound natural?
Yes. Our agents use real Kiwi and Aussie voices, reply in under a second, and wait for the caller to finish before they answer. Try Zoe, Sam, Charlie or Arlo on this page and judge for yourself.
What happens when a buyer asks a question my agent doesn't know?
It says so honestly and offers a callback, or puts the call through to you with a summary of who is calling and what they asked. It never makes up an answer about a property.
Is this compliant with the Privacy Act and DNC regulations?
Yes. We work to the NZ Privacy Act 2020 and the Australian Privacy Act 1988. Outbound lists are checked against the Do Not Call registers, campaigns only dial inside allowed hours, opt outs are removed straight away, and the agent tells callers it is an AI assistant if they ask.
Where is my call data stored?
Your portal, call history, transcripts, summaries and contact lists are stored in Sydney. On our standard agents the live voice processing and recordings run on our global voice infrastructure. If your agency needs more of the call in Australia, our Sovereign Sydney option keeps the live call, the recordings and the transcripts in Sydney.
How much does it cost compared to hiring a receptionist?
Our Starter plan is NZ$990 of call credit at 84c a minute (A$910 at 78c in Australia), which suits about 20 calls a day for a month. Pay as you go starts from $500 at 95c a minute. Both add $130 a month for the platform. That is a fraction of a full time receptionist, it takes several calls at once, and it works nights, weekends and public holidays. Every trial comes with a 30 day money back guarantee.
Can it book viewings directly into my calendar?
Yes. It checks your live availability in Google Calendar or Outlook and books the viewing or appraisal while the caller is on the line, with their details attached.
Can it call my old database of cold leads?
Yes, and that is where agencies see the fastest return. Upload your list, we check it against the Do Not Call register, the agent works through it and puts anyone interested through to you. A Sydney agency pulled 141 vendor leads from a 90 day database campaign at $32.74 per warm transfer.
Does it work with my CRM?
It books into Google Calendar and Outlook and writes call outcomes to CRMs like HubSpot, Pipedrive, Salesforce and Zoho. If you run a property CRM, tell us which one and we confirm the fit before you commit.
How fast can I go live?
A simple inbound agent can go live the same day. A standard build with one calendar or CRM connection takes a few days. Larger outbound campaigns with several call paths take up to two or three weeks.