Stop Losing Calls to Voicemail
★★★★★From 24 Google reviews (opens in a new tab)An AI receptionist for Australian businesses. It answers every call 24/7 in an Aussie voice, books the job and puts urgent calls straight through to your team.
Or call us on 0485 027 479.
What your AI receptionist does
The whole front desk, on every plan.
- Answers every call, 24/7Takes several callers at once, so nobody hears engaged.
- Knows your businessQuotes your prices, services and policies word for word.
- Books the jobInto your calendar before the caller hangs up.
- Puts the right calls throughTells you who is calling and why before you pick up.
- Sends SMS and email for youBooking confirmations by text, messages to your inbox.
- Keeps you in the loopA summary, transcript and recording of every call.
- Sovereign Sydney optionYour calls and data stay in Australia, for businesses that need it.
Answering and making calls for businesses across New Zealand and Australia
Try them yourself
Four live agents, right here in your browser. Tap one, allow your microphone and start talking. Calls run for up to four minutes.
AI receptionistSamAustralia
Have him book you a real meeting.
AI receptionistZoeNew Zealand
Never misses a customer moment.
Multilingual receptionistJingNew Zealand
Start in English, then switch to Mandarin.
Outbound Sales AgentArloAustralia
Throw him your toughest objection.
Choose the Aussie voice that answers your phone.
Real Australian voices, not an American voice with an accent added. Press play to hear our newest ones. Your receptionist can use any of them.
Ella
Bright, approachable Aussie for everyday customer conversations.
Arlo
Friendly mid-toned Aussie.
Bronte
Bright and trustworthy Australian woman.
Cooper
Warm and highly relatable Aussie bloke.
Barry
Inviting, friendly Aussie male.
Load credit. The more you load, the less each minute costs.
From 95c down to 71c a minute. Credit never expires.
Enterprise
For bigger call volumes, several sites or a whole team. We build a plan around how you work.
Talk to us30-day money-back guarantee on every plan. If your AI receptionist is not right for your business in the first 30 days, we refund you.
How credit works
Load credit once. Your receptionist only uses it while it is on a call.
Pick your package
Choose how much credit to load, plus A$130 a month for the platform.
Talk time comes off it
Only while your receptionist is on a call. No calls, no credit used.
Tops up automatically
When your credit runs low, the same amount reloads. Credit never expires.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
What is an AI receptionist for Australian businesses?
An AI receptionist answers your business phone 24/7 in a natural Australian voice. It answers questions from your own information, books appointments into your calendar and puts urgent calls through to your team with the caller's name and reason. It works for businesses anywhere in Australia, from Sydney and Melbourne to Brisbane and Perth, so no caller ends up in voicemail. It is part of our AI voice agents for Australia, and works the same way as our AI receptionist in New Zealand. Read the full guide, or compare it with a virtual receptionist in our side by side breakdown.
A local number, or keep yours
Forward your existing line, or we set up a local Australian number. Your customers keep calling the number they already know.
Priced in Australian dollars
Load credit from A$500. Talk time runs from 95c a minute down to 71c, plus A$130 a month for the platform. Credit never expires.
Your data, handled in the open
We follow the Privacy Act 1988 and the Australian Privacy Principles. Your portal, transcripts and call data are hosted in Sydney. On the standard setup, live call audio is processed on secure AI infrastructure offshore. Businesses that need calls kept in Australia can ask about our Sovereign Sydney option. How we handle privacy.
Open every hour
It answers nights, weekends and public holidays, with no penalty rates. Urgent calls still reach your on-call person.
Works with the tools you already use.
Your agent books into your calendar, updates your CRM and passes every lead to the right person. No double handling, no copy and paste.
Built-in CRM integrations
HubSpot, Pipedrive, Zoho, ActiveCampaign and Fergus connect in a few clicks.
Connect anything else
Calendars, inboxes, accounting and more through Zapier, Make or n8n.
Using something not shown here? Ask us. If it has an API, we can usually connect it.
See all integrations
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Need Outbound Sales Agents? Look no further.
They call your leads, qualify them and book meetings into your team’s calendar, hundreds at a time.
- 350+calls per hour
- 6,000minutes a month on Scale+
- Every leadfollowed up until they book or say no
New Zealand & Australia's Leading AI Agency
We don't just talk about AI, we implement it. Waboom AI has helped businesses across NZ and Australia identify bottlenecks and deploy AI solutions that actually work.
Trained teams at NZ's leading companies
From boardrooms to conference stages. Practical AI that teams actually use.
Guest Speaker
Xero AI Training
Dad's Pies Training
ChatGPT Demo
Corporate Training
Hybrid Session
See your AI receptionist working. Live in 24 hours.
Book a quick meeting and we will show you exactly how it would answer your calls, then build it for you.
- Your receptionist built around your business
- Live and answering calls within 24 hours
- Credit that never expires, from A$500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
AI receptionist Australia FAQ
What is an AI phone answering service?
An AI phone answering service answers your business number with an AI receptionist instead of a call centre. It picks up every call 24/7 in an Australian voice, answers questions from your own information, books appointments and puts urgent calls through to your team. You see every call, transcript and booking in your dashboard.
How does an AI answering service compare to a traditional answering service in Australia?
A traditional answering service usually takes a message and passes it on. An AI answering service does the job on the call: it books the appointment, answers the question or transfers the caller to your team. Talk time is billed by the second, from 95c a minute down to 71c AUD on larger plans.
How much does an AI receptionist cost in Australia?
A$130 a month for the platform, plus talk time from prepaid call credit. Pay as you go starts with A$500 of credit at 95c a minute. Load more and each minute costs less: Starter is A$910 of credit at 78c, Growth A$2,230 at 73c, and Scale+ A$4,280 at 71c. Credit never expires. No per seat fees and no contract.
Will it sound like a robot?
No. It answers in a natural Australian voice that you choose. Try Sam on this page before you decide: ask the price, leave a message, try to catch him out.
Why does an Australian voice matter?
Your callers hear a voice that sounds like your business, not an overseas call centre. You can choose from 18 Australian voices, male and female, and hear each one before you pick.
What happens to a call it cannot handle?
Nothing gets dropped. If the caller needs a person, it transfers to your team with the caller's name and reason announced. If nobody picks up, it takes a message and sends it to your email and SMS straight away. You set the rules for what counts as urgent.
Can it book appointments into my calendar?
Yes. It works with Google Calendar, Outlook and most booking systems. Appointments appear in your calendar with the caller's details.
What about after-hours calls?
It answers 24/7, including nights, weekends and public holidays, with no penalty rates. You choose which calls go through to your on-call person and which are booked for the next business day.
How does it know about my business?
You give us your FAQs, services, pricing and policies. Your receptionist answers from that information, and you can update it at any time.
Does it work with my existing phone system?
Yes. The standard setup is call forwarding from your existing VoIP or mobile, so the receptionist only takes the calls you do not answer. If you would rather keep it separate, we set up a local Australian number instead. Either way you keep your existing number.
Is an AI receptionist compliant with Australian privacy law?
Yes. We operate under the Privacy Act 1988 and the Australian Privacy Principles. Transcripts, structured call data and audit logs live in our Sydney portal; the live audio stream is processed on secure offshore AI infrastructure under documented arrangements. Outbound campaigns wash against the ACMA Do Not Call Register before a single dial goes out.
How fast can it go live?
A focused build that answers, transfers and takes messages on one inbound line goes live within 24 hours. Adding a CRM or calendar integration takes a few days.
Is there a money-back guarantee?
Yes. Every plan comes with a 30-day money-back guarantee. If your AI receptionist is not right for your business in the first 30 days, we refund you.
Can I cancel anytime?
Yes. There is no contract. The subscription runs month to month and you can cancel from the portal. Your call data, transcripts and recordings stay available to export.
Last updated 21 October 2026 · by Leonardo Garcia-Curtis