AI Receptionist for Medical Offices
Every patient call answered. Every booking captured. Every recall made.
AI receptionist for GP practices, allied health, and specialist clinics across NZ and Australia. Books appointments straight into Halaxy, Cliniko, MedTech32, and friends. Never gives clinical advice. Never sleeps.
A Mid-Sized GP Practice
What It Does in a Medical Practice
Front-desk volume goes down. Patient experience goes up. Your team focuses on care, not phones.
Books Appointments
Direct into Halaxy, Cliniko, MedTech32, BestPractice, Genie. Bookings show up in the live calendar in seconds.
Handles Repeat Scripts
Collects patient details, routes the request to the prescribing doctor's queue. No more repeat-script chaos.
Triages to Humans
Symptom-related calls go to your triage nurse. Urgent symptoms flag for immediate transfer.
Runs Recalls Outbound
Calls overdue patients (annual reviews, pap smears, immunisations) and books them in.
Built for Healthcare Privacy
Patient data is sensitive. We built the platform around the rules from day one.
NZ Privacy Act 2020
Information Privacy Principle 3 disclosure on every call. Suppression on request. Onshore data residency available.
Australian Privacy Principles
APP 5 notification, APP 11 security, APP 12 access. We are GDPR-equivalent on the data handling.
No Clinical Advice
The agent will not diagnose, will not recommend treatment, will not interpret test results. It triages to a human.
Practices We Serve
GP Practices
Multi-doctor general practices handling 300-2,000 calls a month. Front-desk overflow + recall outbound.
Allied Health
Physio, podiatry, chiropractic, psychology. Booking and rebooking calls dominate. AI handles 70%+ unassisted.
Dental Practices
Dental-specific receptionist (visit our dedicated page for dental). Books, reminds, recalls.
Specialist Clinics
Cardiology, dermatology, ENT. Referral intake, appointment confirmation, results queries triaged to nurse.
Aged Care
Family enquiries, visiting hours, vacancy queries. Calls answered with empathy and accuracy.
Diagnostic Imaging
Booking calls and pre-appointment instructions. Routine 80% handled by AI, complex referred to human.
New Zealand & Australia's Leading AI Agency
We don't just talk about AI—we implement it. Waboom has helped businesses across NZ and Australia identify bottlenecks and deploy AI solutions that actually work.
Trained teams at NZ's leading companies
From boardrooms to conference stages. Practical AI that teams actually use.
Guest Speaker
Xero AI Training
Dad's Pies Training
ChatGPT Demo
Corporate Training
Hybrid Session
Pricing Built for Practices
Pay-as-you-go starter at $500 NZD / $455 AUD lets you trial. Monthly plans from $990 NZD / $899 AUD bundle 1,000 minutes. A typical 4-6 doctor practice spends around $140 a month in usage.
See Full PricingCommon Questions
Related Pages and Reading
AI Receptionist for Healthcare
Broader healthcare cover: aged care, allied health, mental health, specialist clinics.
What is an AI Receptionist?
Definitive guide with stories from Auckland and Sydney businesses.
AI Receptionist Cost
Monthly cost breakdown for clinics taking 100 to 6,500 calls a month.
AI Voice Agents for Dentists
Dental-specific receptionist, booking flow, and patient experience.
AI Receptionist NZ
Native Kiwi accent, NZ Privacy Act, NZD pricing.
Voice Agent Pricing
Starter credit, subscriptions, enterprise tiers.
What is an AI receptionist for medical offices?
An AI receptionist for medical offices is intelligent phone-answering software that handles inbound patient calls 24/7. It books appointments directly into practice management systems like Halaxy, Cliniko, MedTech32, BestPractice, and Genie, handles repeat-script requests, runs recall outbound to overdue patients, and triages symptom-related calls to a human nurse or doctor. It never gives clinical advice and is fully compliant with the NZ Privacy Act 2020 and the Australian Privacy Principles. Waboom offers AI receptionists for medical practices from $899 AUD or $990 NZD a month. Read the full guide.
Stop Letting Patient Calls Hit Voicemail
Live in hours. Compliant from day one. Cancel anytime.
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