AI receptionist for law firms.
New client enquiries taken in confidence, conflict-check questions asked and urgent matters triaged 24/7, so no brief goes to voicemail.
95c a minute or less. Pay for talk time only.
What is an AI voice agent for law firms?
An AI voice agent for law firms is a confidentiality-aware AI phone receptionist. It takes new client enquiries, runs conflict-check questions, identifies the practice area (family, criminal, employment, commercial, immigration), captures how urgent the matter is and books an intake meeting with the right partner. Waboom AI builds law firm agents that follow the NZ Privacy Act 2020 and Australia's Privacy Act 1988, including the Australian Privacy Principles. See the AI receptionist
Answering and making calls for businesses across New Zealand and Australia
Try them yourself
Three live agents, right here in your browser. Tap one, allow your microphone and start talking. Calls run for up to four minutes.
AI receptionistZoeNew Zealand
Never misses a customer moment.
AI receptionistSamAustralia
Have him book you a real meeting.
Multilingual receptionistJingNew Zealand
Start in English, then switch to Mandarin.
Calls it handles in a law firm.
It runs intake the way your senior legal secretary does, and never misses a 6pm urgent matter.
New client intake
Takes the enquiry, captures the facts and books an intake meeting with the right partner.
Conflict-check questions
Asks about parties, related entities, dates, court file numbers and opposing counsel, then tells the partner before any commitment to act.
Practice-area triage
Works out whether it is a family, criminal, employment, commercial or immigration matter and routes it to the right queue.
After-hours intake
Family and criminal callers often ring after hours. The agent takes the intake and books a partner call-back for the next morning.
Callers in distress
Family violence or an arrest: it connects to your on-call partner or offers a support line, and logs it for follow-up.
Existing client calls
Takes clear messages for the right lawyer so nothing relies on a sticky note.
Confidentiality and privacy.
Client confidentiality is built in, and legal advice stays with your lawyers.
No legal advice
It tells callers it cannot give legal advice, and books a consultation with a qualified lawyer instead.
Encrypted and access controlled
Recordings and transcripts are encrypted, audit-logged and limited to named users in your firm. Recordings can be deleted when you choose.
NZ and Australian privacy law
Built to follow the NZ Privacy Act 2020 and Australia's Privacy Act 1988, including the Australian Privacy Principles, by default.
Sovereign data option
Your calls and data stay in Australia, for businesses that need it.
Load credit. The more you load, the less each minute costs.
From 95c down to 77c a minute. Credit never expires.
Enterprise
For bigger call volumes, several sites or a whole team. We build a plan around how you work.
Talk to us30-day money-back guarantee on every plan. If your AI receptionist is not right for your business in the first 30 days, we refund you.
How credit works
Load credit once. Your receptionist only uses it while it is on a call.
Pick your package
Choose how much credit to load, plus $130 a month for the platform.
Talk time comes off it
Only while your receptionist is on a call. No calls, no credit used.
Tops up automatically
When your credit runs low, the same amount reloads. Credit never expires.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
Works with your practice software.
- Actionstep
- LEAP
- Smokeball
- MyCase
- Clio
- ZirraLaw
- Pipedrive
- HubSpot
Most NZ and AU legal practice systems connect by webhook or direct API. See all integrations
Leo and John on our stand at NZ Tech Expo, on stage and running workshops. We are the team who builds your agent and looks after it once it is live.
- ★★★★★From 24 Google reviews (opens in a new tab)
- Sovereign dataKeep your calls and data in Australia
- 30-day money-backGuarantee on every plan
See your law firm's receptionist working. Live in 24 hours.
Book a quick meeting and we will show you how it would take your new client calls, then build it for you.
- Your receptionist built around your business
- Live and answering calls within 24 hours
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
Common questions
How does the AI protect client confidentiality?
Call recordings and transcripts are encrypted at rest and audit-logged, and access is limited to named users in your firm. You choose how long recordings are kept and can delete them at any time. Your calls and data stay in Australia, for businesses that need it. It follows the NZ Privacy Act 2020 and Australia's Privacy Act 1988, including the Australian Privacy Principles by default.
Does it actually run a conflict check?
It asks the structured questions your senior secretary asks: caller name, opposing party, related entities, court file numbers, dates of relevant events and opposing counsel. The answers go to the partner, who runs the actual conflict check in your practice system. The AI does not commit your firm to act.
Which legal CRMs and practice management systems does it integrate with?
We integrate with Actionstep, LEAP, Smokeball, MyCase, Clio, ZirraLaw and most NZ and AU legal practice systems by webhook or direct API. Pipedrive and HubSpot are also covered for tracking enquiries.
What happens if the caller is in distress (family violence, criminal arrest)?
The agent listens for signs of distress. It can connect straight to your on-call partner, or offer national support lines (1737 in NZ, Lifeline 13 11 14 in AU) if the caller needs to be safe before legal advice. Every case is logged for partner follow-up.
Can it actually answer legal questions?
No, and it does not pretend to. It triages the matter, captures the facts and books a paid consultation with a qualified lawyer. It tells callers clearly that it cannot give legal advice. This protects your firm and the caller.
What does it cost?
Start with $500 of call credit plus $130 a month for the platform (NZD, ex GST). Talk time is 95c a minute and drops to 77c when you load more credit. In Australia it is A$500 plus A$130 a month, from 95c down to 71c. Credit never expires, and every plan has a 30-day money-back guarantee.