Waboom AI
AI Training

AI Training

AI Team TrainingPopular

Hands-on workshops for marketing, sales, operations, and customer service teams.

AI Strategy Workshop

Executive workshops for leadership teams. Identify opportunities. Calculate ROI. Walk out with a roadmap.

Claude Code Workshop

Build apps in hours not months. Ship websites, automations, and tools with AI.

AI Training for Teams

AI Training for Teams

Hands-on workshops for marketing, sales, operations, and customer service teams. Not theory. Real tools. Real tasks. Real outcomes.

2,000+ people trained across NZ

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AI Automation

AI Automation

AI Agents & AutomationPopular

Your AI workforce: outbound, proposals, knowledge and support agents. Find buyers, write SOWs, answer every call.

AI Retainer Support

Already built with us? Stay on retainer and we keep shipping new agents and features for your business.

Microsoft Copilot Agents

Build custom Copilot agents in Power Automate & Copilot Studio. Automate workflows across your entire Microsoft 365 ecosystem.

Waboom Concierge

Personalised inbound for premium brands. An AI concierge greets every visitor, builds an on-the-spot quote, and books a real conversation.

AI Automation & Integration

AI Automation & Integration

We build faster and more cost effectively than traditional development teams. You tell us the problem. We deliver the solution.

30+ projects live in 24 months

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AI Voice Agents

AI Voice Agents

AI Voice Agents

24/7 AI-powered phone agents for inbound & outbound calls. Never miss a lead, handle enquiries, book appointments automatically.

AI Receptionist

Pay-as-you-go inbound receptionist. Answers, transfers calls, takes messages inside your VoIP. $1/min with auto top-up.

Voice Agent Pricing

Transparent pricing for AI voice agents. See costs per minute and platform fees.

AI Voice Agent Demo

Talk to Michelle on three voice AI engines side by side. Hear the latency, find the model that fits.

Listen to Our Voices

Preview all 32 AI voice agents across NZ, AU, UK and US. Find the perfect voice for your brand.

Case Studies

Real customer results. Vendor leads, viewings booked, relationships scaled. Every story has the math.

AI Voice Agents

AI Voice Agents

Never miss a lead. AI agents that answer calls 24/7, qualify prospects, and book appointments automatically.

30+ voice agents deployed

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Case Studies

Case Studies

Melbourne: 5 listings from one 14-year dormant contactPopular

$2.9M of CBD apartments relisted by the same agent who sold them in 2012. AI dialled the dormant number.

Home builder: AU$374.4M in lost sales uncovered

5,200 cold calls into a 70,000-prospect CRM. 234 confirmed lost deals at AU$1.6M each. A very leaky bucket.

Sydney agent: 141 vendor leads in 90 days

9,856 dials, 1,997 conversations, 141 warm-transferred sellers at $32.74 each.

Christchurch developer: 49 viewings in 14 days

931 Meta leads called same-day. 49 viewings booked at $7.12 each.

City Sales Auckland: 100,000+ relationships

How a leading Auckland firm strengthened over 100,000 client relationships with AI.

See all case studies

Browse every Waboom customer case study in one place.

Real numbers from real Waboom customers

Real numbers from real Waboom customers

Vendor leads. Viewings booked. Relationships scaled. Every story has the math.

5,000+ AI-handled conversations

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Resources

Resources

AI Resources & Guides

Free templates, frameworks, and implementation guides to help you adopt AI effectively in your organisation.

Blog

Expert insights on AI voice agents, automation strategies, and industry best practices from the Waboom team.

Workshop Tutorial Videos

Paid-attendee video library. Cowork 101 and Claude Code 101, on demand with clickable chapter navigation.

AI Resources Hub

AI Resources Hub

Free tools and guides to help you implement AI effectively. From policy templates to ROI calculators.

New resources added monthly

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Contact

Contact

Contact Us

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About Waboom AI

Learn about our mission, team, and why we're passionate about AI adoption in NZ.

Let's Talk AI

Let's Talk AI

Whether you need training, automation, or strategy - we're here to help you adopt AI effectively.

Response within 24 hours

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09 885 9695 (NZ)+61 485 027 479 (AU)
ICE Score Calculator

Prioritise what to do next.

Add your ideas, score them on Impact, Confidence and Ease, and we'll rank them so you can see where to focus first. Free, no sign-up, and your work is saved as you go.

Add an idea

Impact

How much value could this create if it works?

5

Meaningful improvement

5 of 10
Confidence

How sure are we it will deliver that value?

5

Some supporting evidence

5 of 10
Ease

How easy is this to actually implement?

5

Moderate implementation effort

5 of 10
ICE score

5 x 5 x 5

125

of 1000

Loading your assessment.

Three numbers, one decision.

ICE is deliberately small. Three scores from 1 to 10, multiplied together. Small enough that a leadership team will actually finish it, structured enough that the answer is defensible.

Impact

How much value could this create if it works?

  • Low1 to 3 is a small improvement
  • High9 to 10 is transformational

Confidence

How sure are you it will deliver that value?

  • Low1 to 3 is mostly assumption
  • High9 to 10 is highly validated

Ease

How easy is it to actually implement?

  • Low1 to 3 is significant complexity
  • High9 to 10 is fast and simple

The formula

Impact x Confidence x Ease

Scored 8, 9 and 9, an idea lands at 648 out of a possible 1000. Multiplied rather than averaged, so a single weak dimension pulls the score down the way it would pull the project down.

Built to end the debate, not extend it.

Most prioritisation sessions stall because everyone is arguing from a different set of assumptions. Scoring out loud makes the disagreement visible, and usually much shorter.

Ranked automatically

Every idea is sorted by ICE score the moment you add or change it. No spreadsheet, no manual re-sorting.

Bottleneck for every idea

The tool names the weakest of the three dimensions and tells you what to do about it, idea by idea and across the whole list.

Proper PDF report

A structured document with your ranked table, bottleneck analysis and next steps. Built for taking into a meeting, not a screenshot of a web page.

Email it to yourself

Send the full ranking to your inbox with a link that reopens the assessment later, on any device. No account needed.

How to run this with your leadership team.

1

Get everything on the list first

Capture every idea before you score anything. Scoring as you go anchors the whole session to whatever was mentioned first.

2

Score Confidence honestly

This is where teams flatter themselves. If the only evidence is that it sounds sensible, that is a 3, not a 7.

3

Act on the bottleneck

A low score is not a rejection. It is an instruction. Test the assumption, or cut the scope, then score it again.

Questions about ICE scoring

What is an ICE score?

An ICE score rates an idea on three things, each from 1 to 10: Impact, Confidence and Ease. You multiply the three together, so the score runs from 1 to 1000. It gives you one number you can sort a list of ideas by.

How do you calculate an ICE score?

ICE Score equals Impact multiplied by Confidence multiplied by Ease. An idea scored 8 for Impact, 9 for Confidence and 9 for Ease gives 8 x 9 x 9, which is 648 out of a possible 1000.

Why multiply the scores instead of averaging them?

Multiplying makes one weak dimension drag the whole idea down, which is what happens in real life. An idea that could change your business but rests entirely on guesswork is not a safe first move, and multiplying makes that obvious. Averaging would quietly hide it.

What counts as a good ICE score?

There is no universal pass mark, because scoring is relative to your own list. What matters is the ranking, not the absolute number. In practice anything above 500 is usually a strong candidate, and anything under 150 is worth rescoping or dropping.

What is a bottleneck in the ICE framework?

The bottleneck is the lowest of the three scores for an idea. It tells you what to fix. Low Confidence means test the assumption. Low Ease means cut the scope. Low Impact means ask whether the idea is worth doing at all.

Is my data saved anywhere?

Your assessment is saved in your own browser so a refresh does not lose it. Nothing is sent to us unless you choose to email yourself the results, and that email address is only used to send the report and follow up.

Is an AI idea sitting at the top of your list?

Most of the AI ideas we see score badly on Confidence, not Impact. That is a fixable problem. See what an AI voice agent actually does in production before you guess at the number.

See it working
Get Started Today

Every Call Answered.
Every Lead Qualified.

In just 2-4 weeks, your AI voice agents will be live — answering calls, qualifying leads, and freeing your team for high-value work.

Get Your Free AI Strategy CallSee AI Voice Agents

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What You'll Get

  • Free 30-minute strategy call
  • Live demo of AI in action
  • Custom ROI analysis for your business
  • No obligation, no pressure

You'll Speak With Our Founders

Leo Garcia-Curtis

Leo Garcia-Curtis

Founder / Head of Operations

John Mellows

John Mellows

Founder / Head of Sales

Prefer to Call?

09 885 9695

Mon - Fri: 9:00 AM - 5:00 PM NZST

Last updated 13 August 2026 · by Leonardo Garcia-Curtis

Waboom AI

Empowering New Zealand and Australian businesses with AI voice agents and automation that deliver real, measurable value.

info@waboom.ai+64 9 885 9695 (NZ)+61 485 027 479 (AU)
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Auckland CBD, New Zealand

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