Türkçe
Turkish AI Receptionist
Give your Turkish-speaking customers a helpful answer, even when your team is busy. Our AI receptionist answers in Turkish or English with a clear Istanbul voice, books appointments, takes messages and puts callers through to your staff when they need a person.
- Speaks Turkish and English
- Answers 24/7
Turkish call
AzraIstanbul Turkish accentCaller
Merhaba, iyi günler. Doktor Yılmaz'dan randevu almak istiyorum.
Hello, good day. I'd like to make an appointment with Dr Yılmaz.
Azra
İyi günler, tabii ki. Hangi gün size uygun olur?
Good day, of course. Which day would suit you?
Caller
Perşembe öğleden sonra olabilir mi?
Could it be Thursday afternoon?
What is a Turkish AI receptionist?
A Turkish AI receptionist answers your business phone in Turkish or English, so callers can book, ask a question or leave a message in the language they find easiest.
Waboom AI offers Azra, a female voice with an Istanbul Turkish accent, with call handling set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Turkish AI receptionist
Talk to Azra in English or Turkish. Ask for Turkish, or simply start speaking it, and she switches with you.
Multilingual receptionistAzra
Istanbul Turkish accent
Start in English, then ask her to speak Turkish.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Turkish-language phone answering helps
When a Turkish-speaking caller is answered politely in Turkish, booking a job, a table or an appointment takes less time for them and for your team.
Restaurants, cafés and bakeries
Take table bookings, catering and function enquiries in Turkish or English, and answer questions about opening hours, while your kitchen and floor staff keep working.
Building, plumbing and electrical trades
Book quotes and callouts in Turkish, take the address and job details, and pass urgent jobs straight to the person on call. Your team gets the summary in English.
Medical and dental practices
Book, move and cancel appointments in Turkish and take messages for the practice team. The receptionist handles admin only and passes anything clinical to your staff.
Accountants and bookkeepers
Clients can book a meeting, ask which documents to bring or leave a message for their accountant in Turkish. Questions that need advice go to your team.
How we set up your Turkish AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Turkish
Your greeting, hours, services and booking rules in English and Turkish, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Turkish-language calls different?
Speaking Turkish well on the phone takes more than translating English sentences.
One Istanbul Turkish voice
Azra speaks with an Istanbul accent. No other regional accent, and no Cypriot Turkish voice, is offered. Callers with other accents can talk to Azra, and we test with your own callers before go-live.
Siz, Bey and Hanım
Turkish callers expect a business to use the polite "siz". The receptionist uses it by default and addresses callers by first name with Bey or Hanım, such as "Mehmet Bey" or "Ayşe Hanım", which is the usual courtesy on a Turkish business call.
İ, ı, ş and ğ in names
Turkish has letters English does not, such as the dotted İ and dotless ı, Ş and Ğ, and many names are spelled without them on Australian and New Zealand records, so Şahin becomes Sahin. Your team gets the summary in English with the name spelled the way the caller gives it, and you can match it to your records.
Endings on local place names
Turkish adds endings to place names, so a caller says "Auckland'da" for in Auckland or "Sydney'ye" for to Sydney. We set the receptionist up with your suburbs and street names, and it confirms the address with the caller before saving a job or booking.
An example call in Turkish
A patient books an appointment at a medical clinic in Turkish. Illustrative example, not a recording.
Caller
Merhaba, iyi günler. Doktor Yılmaz'dan randevu almak istiyorum.
Hello, good day. I'd like to make an appointment with Dr Yılmaz.
Azra
İyi günler, tabii ki. Hangi gün size uygun olur?
Good day, of course. Which day would suit you?
Caller
Perşembe öğleden sonra olabilir mi?
Could it be Thursday afternoon?
Azra
Perşembe saat üç buçukta boş yerimiz var. Uygun mu? Adınızı ve telefon numaranızı alabilir miyim?
We have a time available on Thursday at half past three. Does that suit you? May I have your name and phone number?
Caller
Evet, uygun. Adım Ayşe Demir. Numaram sıfır dört yüz on iki, üç yüz kırk beş, altı yüz yetmiş sekiz.
Yes, that suits me. My name is Ayşe Demir. My number is 0412 345 678.
Azra
Teşekkür ederim, Ayşe Hanım. Randevunuz 22 Ekim Perşembe, saat üç buçukta. Ekibimize bilgi vereceğim. Başka bir konuda yardımcı olabilir miyim?
Thank you, Ayşe Hanım. Your appointment is on Thursday 22 October, at half past three. I'll let our team know. Can I help with anything else?
Caller
Hayır, teşekkürler. İyi günler.
No, thank you. Good day.
Azra
Rica ederim, size de iyi günler!
You're welcome, good day to you too!
What the AI can handle
- Answers calls in English and Turkish
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Turkish or English. Those questions go to your qualified staff.
Pay for talk time only
Turkish calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Turkish AI receptionist: common questions
Which Turkish accents does the AI receptionist speak?
One: Azra has a female voice with an Istanbul Turkish accent. No other regional accent, and no Cypriot Turkish voice, is offered. Callers with other accents can talk to Azra too, and before go-live we run test calls with your own callers so you can hear how it handles them.
Can callers switch between English and Turkish?
Yes. The receptionist switches to Turkish when a caller asks for it or starts speaking Turkish, and back to English the same way. It is easiest to follow when each sentence stays in one language, so it confirms key details before saving them.
Does it understand phone numbers spoken in Turkish?
Yes. A phone number spoken in Turkish was transcribed correctly in our tests. The receptionist still confirms key details with the caller before saving them.
Does it use the polite form with callers?
Yes. It uses "siz" by default and addresses callers by first name with Bey or Hanım, such as "Mehmet Bey". If your business prefers a different style, we set that up with you before go-live.
Can I try a Turkish demo now?
Yes. Talk to the Turkish agent on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Turkish?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does a Turkish receptionist cost more than English?
No. Turkish calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Turkish-speaking customers?
Tell us what your customers usually call about, and we will show you how a Turkish-speaking AI receptionist would handle those calls.
- Answers in Turkish and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
