Български
Bulgarian AI Receptionist
Give your Bulgarian-speaking customers a helpful answer, even when your team is busy. Our AI receptionist answers in Bulgarian or English, books appointments, takes messages and puts callers through to your staff when they need a person.
- Speaks Bulgarian and English
- Answers 24/7
Bulgarian call
IvanaBulgarian accentCaller
Здравейте. Искам да си запиша среща със счетоводителя за данъчната декларация.
Hello. I'd like to book a meeting with the accountant about my tax return.
Ivana
Здравейте. Разбира се. Кой ден ви е удобен?
Hello. Of course. Which day suits you?
Caller
В понеделник следобед, ако може.
Monday afternoon, if possible.
What is a Bulgarian AI receptionist?
A Bulgarian AI receptionist answers your business phone in Bulgarian or English, so callers can book, ask a question or leave a message in the language they find easiest.
Waboom AI offers Ivana, a female Bulgarian voice, with call handling set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Bulgarian AI receptionist
Talk to Ivana in English or Bulgarian. Ask for Bulgarian, or simply start speaking it, and she switches with you.
Multilingual receptionistIvana
Bulgarian accent
Start in English, then ask her to speak Bulgarian.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Bulgarian-language phone answering helps
When a Bulgarian-speaking caller is answered politely in Bulgarian, booking a meeting or leaving a message is simpler for them and for your team.
Accountants and tax agents
Clients can book a meeting, ask which documents to bring or leave a message for their accountant in Bulgarian. Questions that need advice go straight to your team.
Dental practices
Book, move and cancel appointments in Bulgarian, and take messages for the practice team. The receptionist handles admin only and passes anything clinical to your staff.
Tutoring and language schools
Parents can ask about class times, enrol a child or leave a message for a teacher in Bulgarian, and your staff get a summary of every call in English.
Building and renovation trades
Book quotes and site visits in Bulgarian, take the address and job details, and put urgent callers through to the person on the tools.
How we set up your Bulgarian AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Bulgarian
Your greeting, hours, services and booking rules in English and Bulgarian, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Bulgarian-language calls different?
Speaking Bulgarian well on the phone takes more than translating English sentences.
One of only two Bulgarian voices
Only two Bulgarian voices exist on our voice platform, and Ivana is the one on this page. There is no choice of regional accent. Callers from any part of Bulgaria can talk to Ivana, and we test with your own callers before go-live.
Вие, господин and госпожо
Bulgarian callers expect a business to use the polite "Вие". The receptionist uses it by default and addresses callers with господин or госпожо and their surname, such as "госпожо Петрова", in the form used when speaking to someone directly.
Cyrillic names on English records
Bulgarian names are written in Cyrillic, and the same name can be spelled several ways in English, such as Georgiev or Gueorguiev. Surnames also change with gender, so Петров becomes Петрова. Your team gets the summary in English with the name spelled the way the caller gives it, so you can match it to your records.
Numbers that change with gender
In Bulgarian, one and two change form: един, една, едно, and два, две. A caller may say a number in single digits or in pairs. A phone number spoken in Bulgarian was transcribed correctly in our tests, and the receptionist confirms the booking day, date and time with the caller before saving.
An example call in Bulgarian
A client books a meeting with an accountant about a tax return. Illustrative example, not a recording.
Caller
Здравейте. Искам да си запиша среща със счетоводителя за данъчната декларация.
Hello. I'd like to book a meeting with the accountant about my tax return.
Ivana
Здравейте. Разбира се. Кой ден ви е удобен?
Hello. Of course. Which day suits you?
Caller
В понеделник следобед, ако може.
Monday afternoon, if possible.
Ivana
В понеделник, 26 октомври, в два часа следобед има свободен час. Удобно ли ви е? Как се казвате и на кой телефон да ви търсим?
There is a time available on Monday 26 October at two in the afternoon. Does that suit you? What is your name and which phone number can we reach you on?
Caller
Да, добре. Казвам се Мария Петрова. Номерът ми е нула, четири, едно, две, три, четири, пет, шест, седем, осем.
Yes, fine. My name is Maria Petrova. My number is 0412 345 678.
Ivana
Благодаря, госпожо Петрова. Срещата ви е в понеделник, 26 октомври, в два часа следобед. Ще предам на счетоводителя. Мога ли да помогна с нещо друго?
Thank you, Mrs Petrova. Your meeting is on Monday 26 October at two in the afternoon. I'll let the accountant know. Can I help with anything else?
Caller
Не, благодаря. Довиждане.
No, thank you. Goodbye.
Ivana
Довиждане, приятен ден!
Goodbye, have a nice day!
What the AI can handle
- Answers calls in English and Bulgarian
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Bulgarian or English. Those questions go to your qualified staff.
Pay for talk time only
Bulgarian calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Bulgarian AI receptionist: common questions
Which Bulgarian accents does the AI receptionist speak?
One: Ivana has a female Bulgarian voice. Only two Bulgarian voices exist on our voice platform, so there is no choice of regional accent. Callers from anywhere in Bulgaria can talk to Ivana, and before go-live we run test calls with your own callers so you can hear how it handles them.
Can callers switch between English and Bulgarian?
Yes. The receptionist switches to Bulgarian when a caller asks for it or starts speaking Bulgarian, and back to English the same way. It is easiest to follow when each sentence stays in one language, so it confirms key details before saving them.
Does it understand phone numbers spoken in Bulgarian?
Yes. A phone number spoken in Bulgarian was transcribed correctly in our tests. The receptionist still confirms key details with the caller before saving them.
Does it speak to callers formally?
Yes. It uses the polite "Вие" by default and addresses callers with господин or госпожо and their surname. If your business prefers a different style, we set that up with you before go-live.
Can I try a Bulgarian demo now?
Yes. Talk to the Bulgarian agent on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Bulgarian?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does a Bulgarian receptionist cost more than English?
No. Bulgarian calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Bulgarian-speaking customers?
Tell us what your customers usually call about, and we will show you how a Bulgarian-speaking AI receptionist would handle those calls.
- Answers in Bulgarian and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
