Multilingual AI Receptionist
Mandarin. Hindi. Vietnamese. Arabic. Punjabi. Spanish. And 35 more.
An AI phone receptionist that answers in English and carries on in your caller's language. In 13 languages it follows the caller back and forth on its own, so a family swapping languages on the phone gets the same easy answer as a single-language caller. In the rest it switches the moment the caller asks.
Talk to our multilingual receptionists
Meet Jing (Mandarin), Juan (Spanish), Priya (Hindi) and Mai (Vietnamese). Each one speaks English plus one other language. Pick a card and try the line under the name.
Multilingual receptionistJing
Mainland Mandarin accent
Start in English, then switch to Mandarin.
Multilingual receptionistJuan
Mexican Spanish accent
Start in English, then switch to Spanish.
Multilingual receptionistPriya
Standard Hindi accent
Start in English, then switch to Hindi.
Multilingual receptionistMai
Southern Vietnamese accent
Ask a question in English, then carry on in Vietnamese.
41 languages, each with a live demo
Every agent also speaks English. Pick a language to hear its receptionist, see an example call and read what we tested before go-live.
- French AI receptionistFrançais, follows the caller back and forth
- German AI receptionistDeutsch, follows the caller back and forth
- Spanish AI receptionistEspañol, follows the caller back and forth
- Portuguese AI receptionistPortuguês, follows the caller back and forth
- Mandarin AI receptionist普通话, follows the caller back and forth
- Japanese AI receptionist日本語, follows the caller back and forth
- Hindi AI receptionistहिन्दी, follows the caller back and forth
- Italian AI receptionistItaliano, follows the caller back and forth
- Korean AI receptionist한국어, switches when the caller asks
- Dutch AI receptionistNederlands, follows the caller back and forth
- Polish AI receptionistPolski, switches when the caller asks
- Russian AI receptionistРусский, follows the caller back and forth
- Swedish AI receptionistSvenska, switches when the caller asks
- Turkish AI receptionistTürkçe, switches when the caller asks
- Tagalog AI receptionistTagalog, follows the caller back and forth
- Bulgarian AI receptionistБългарски, switches when the caller asks
- Romanian AI receptionistRomână, switches when the caller asks
- Arabic AI receptionistالعربية, switches when the caller asks
- Czech AI receptionistČeština, switches when the caller asks
- Greek AI receptionistΕλληνικά, switches when the caller asks
- Finnish AI receptionistSuomi, switches when the caller asks
- Croatian AI receptionistHrvatski, switches when the caller asks
- Malay AI receptionistBahasa Melayu, follows the caller back and forth
- Slovak AI receptionistSlovenčina, switches when the caller asks
- Danish AI receptionistDansk, switches when the caller asks
- Tamil AI receptionistதமிழ், switches when the caller asks
- Ukrainian AI receptionistУкраїнська, switches when the caller asks
- Hungarian AI receptionistMagyar, switches when the caller asks
- Norwegian AI receptionistNorsk, switches when the caller asks
- Vietnamese AI receptionistTiếng Việt, switches when the caller asks
- Bengali AI receptionistবাংলা, switches when the caller asks
- Thai AI receptionistภาษาไทย, switches when the caller asks
- Hebrew AI receptionistעברית, switches when the caller asks
- Georgian AI receptionistქართული, switches when the caller asks
- Indonesian AI receptionistBahasa Indonesia, follows the caller back and forth
- Telugu AI receptionistతెలుగు, switches when the caller asks
- Gujarati AI receptionistગુજરાતી, switches when the caller asks
- Kannada AI receptionistಕನ್ನಡ, switches when the caller asks
- Marathi AI receptionistमराठी, switches when the caller asks
- Punjabi AI receptionistਪੰਜਾਬੀ, switches when the caller asks
- Urdu AI receptionistاردو, switches when the caller asks
How Language Switching Works
One inbound number. No phone-tree language menu. The caller just speaks.
Caller dials in
The agent picks up in your business default language, usually English with an NZ or AU accent. Same opening, every call.
Caller speaks their language
In the back-and-forth languages the agent hears the caller's language and replies in it. In the others the caller asks to switch, and the agent changes voice and listening language for the rest of the call.
Conversation continues
In the caller's language, with a native voice. Bookings, messages and transfers work as they do on an English call. In languages where our tests showed numbers can be misheard, the agent reads phone numbers back to check.
Mid-Call Language Switching
Real callers do not stay in one language for the whole call. The agent doesn't need them to. Here are four situations it handles.
Family code-switching
A grandmother calls a Sydney medical clinic in Mandarin. Halfway through, her daughter takes the phone and carries on in English. The agent follows, with no reset and no asking which language to use.
Technical terms in English
A caller books an appointment in Hindi, then gives the street name and email address in English, as many Hindi speakers do. The agent stays in Hindi and takes the English details as they were said.
Caller asks for a switch
Caller starts in Spanish, then asks 'can we do this in English, my partner is on the line.' The agent switches and continues without losing context.
Wrong-language fallback
A caller speaks a language the agent was not set up for. The agent stays calm, carries on in English, takes their details and passes the call or a message to your team.
In the back-and-forth languages, switching is sentence-level, not word-level. One English noun inside a Mandarin sentence will not flip the agent. A full English sentence will.
How Companies Use It
Nine industries where a multilingual agent earns its keep on the first month of calls.
Real estate
Mandarin, Hindi and Punjabi-speaking buyers calling about Sydney, Melbourne and Auckland listings. Agent answers in-language, qualifies the lead, books a viewing, writes to the CRM.
Healthcare and aged care
GP clinics, aged-care providers, allied health serving migrant communities. The adult child often speaks English; the parent often does not. The agent talks to whichever one is on the phone.
Hotels and holiday parks
International guests phoning the front desk. Mandarin, Japanese, Korean, German, French and Spanish inbound enquiries answered without a switchboard or a press-1 menu.
Migration and visa agencies
Callers are nervous and often dialling about a deadline. A first-language conversation cuts the friction, gets the intake details cleanly, and books the consult.
eCommerce and retail
Customer-support enquiries from a multilingual customer base. Returns, order status, post-purchase questions handled in the language the customer ordered in.
Logistics and dispatch
Driver check-ins, route changes and shift swaps. Many gig and contract workers prefer to deal in their first language. The agent fields the call, updates the dispatch system, and confirms back.
Schools and tertiary institutions
Parent enquiries about enrolment, fees, ESOL programmes and timetables in family language. The receptionist no longer has to find a Mandarin or Hindi-speaking staff member to handle the call.
Insurance and financial services
Claims intake and policy questions in the family's preferred language. Sensitive conversations land better when the caller is not translating their own situation into English.
Local and central government
Council services, immigration enquiries and public-health hotlines that need to serve communities with low English-proficiency without putting language burden on the caller.
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Common Questions
What is a multilingual AI receptionist?
A multilingual AI receptionist is phone-answering software that answers in English and carries on the conversation in the caller's language. Waboom AI covers 41 languages plus English, including Mandarin, Hindi, Vietnamese, Arabic, Punjabi, Tagalog, Korean, Japanese, Spanish, Portuguese, Italian, Greek and Thai. In 13 of them the agent follows a caller who moves between languages inside one call; in the rest it switches when the caller asks. No human switchboard, no "press 1 for English" and no language premium on the price. Read the full guide.
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