العربية
Arabic AI Receptionist
Give your Arabic-speaking customers a clear, courteous answer, even when your team is busy. Our AI receptionist answers in Arabic or English, handles everyday enquiries, takes messages, books appointments and puts callers through to your staff when they need a person.
- Speaks Arabic and English
- Gulf and Modern Standard Arabic voices
- Answers 24/7
Arabic call
LaylaGulf Arabic accent
OmarModern Standard Arabic accentCaller
مرحباً، أريد حجز موعد مع الطبيب العام، من فضلك.
Hello, I'd like to book an appointment with the GP, please.
Layla
أهلاً وسهلاً. يسعدني مساعدتك. هل تفضّل موعداً في الصباح أم بعد الظهر؟
Welcome. I'm happy to help. Would you prefer a morning or an afternoon appointment?
Caller
صباح يوم الخميس إن أمكن.
Thursday morning, if possible.
What is an Arabic AI receptionist?
An Arabic AI receptionist answers your business phone in Arabic or English, so callers can ask a question, book an appointment or leave a message without waiting for a staff member.
Waboom AI offers two voices: Layla, who speaks with a Gulf accent, and Omar, who speaks Modern Standard Arabic. Call handling is set up around your business, with handover to your staff and booking through your own workflows. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Arabic AI receptionists
Talk to Layla or Omar in English or Arabic. Ask for Arabic, or simply start speaking it, and they switch with you.
Multilingual receptionistLayla
Gulf Arabic accent
Start in English, then ask her to speak Arabic.
Multilingual receptionistOmar
Modern Standard Arabic accent
Ask him in Arabic, then switch to English.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Arabic-language phone answering helps
When an Arabic-speaking caller is answered in Arabic, booking, asking a question or leaving a message takes less effort for everyone.
Medical and dental clinics
Appointment requests, changes and cancellations, opening hours and directions, handled in Arabic. The receptionist reads the caller's number back before saving it and passes anything clinical to your qualified staff.
Real estate
Buyers, sellers and tenants asking about listings, open homes and appraisals. The receptionist takes the property address and contact details and books a viewing or a callback from the agent.
Education and tutoring
Parents and students asking about enrolment, term dates, class times and Arabic language classes. The receptionist answers the approved questions and books an enrolment visit.
Professional services
First calls to accountants, lawyers and consultants: who is calling, what they need and a booked consultation. No advice is given on the call.
Community organisations
Event times, programme details, volunteer enquiries and messages for staff, answered in Arabic after hours and when the office is busy.
How we set up your Arabic AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Arabic
Your greeting, hours, services and booking rules in English and Arabic, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Arabic-language calls different?
Speaking Arabic well on the phone takes more than translating English sentences.
Gulf and Modern Standard Arabic voices
Layla speaks with a Gulf (Khaleeji) accent and Omar speaks Modern Standard Arabic, the form most callers recognise from news and formal speech. There is no Levantine, Egyptian or Maghrebi voice. Callers from those regions can talk to Layla or Omar too, and we test with your own callers before go-live.
One language per sentence
The receptionist switches to Arabic when a caller asks or starts speaking Arabic. While it is speaking Arabic it listens in Arabic, so an English word or phrase dropped into an Arabic sentence is harder to follow. It confirms key details, such as names, dates and addresses, before saving them.
Phone numbers, digit by digit
In our tests, phone numbers spoken in Arabic were transcribed correctly, one digit at a time. The receptionist reads every number back to the caller in Arabic and waits for a yes before saving it.
Names with many English spellings
Arabic names are written several ways in English: Mohammed, Muhammad or Mohamed; Hussein or Hussain. If your records or booking system need an English spelling, we set the receptionist to confirm it with the caller, so the right person is matched to the right file.
An example call in Arabic
A caller books a GP appointment at a medical clinic and the agent reads his number back. Written in Modern Standard Arabic. Illustrative example, not a recording.
Caller
مرحباً، أريد حجز موعد مع الطبيب العام، من فضلك.
Hello, I'd like to book an appointment with the GP, please.
Layla
أهلاً وسهلاً. يسعدني مساعدتك. هل تفضّل موعداً في الصباح أم بعد الظهر؟
Welcome. I'm happy to help. Would you prefer a morning or an afternoon appointment?
Caller
صباح يوم الخميس إن أمكن.
Thursday morning, if possible.
Layla
لدينا موعد متاح يوم الخميس الساعة العاشرة صباحاً. ما اسمك الكامل ورقم هاتفك؟
We have an appointment available on Thursday at 10am. What is your full name and phone number?
Caller
اسمي أحمد حسن، ورقمي صفر أربعة واحد اثنان، ثلاثة أربعة خمسة، ستة سبعة ثمانية.
My name is Ahmed Hassan, and my number is 0412 345 678.
Layla
شكراً يا أستاذ أحمد. أقرأ لك الرقم للتأكد: صفر أربعة واحد اثنان، ثلاثة أربعة خمسة، ستة سبعة ثمانية. هل هذا صحيح؟
Thank you, Mr Ahmed. Let me read the number back to confirm: 0412 345 678. Is that correct?
Caller
نعم، صحيح.
Yes, that's correct.
Layla
تم حجز موعدك يوم الخميس الساعة العاشرة صباحاً باسم أحمد حسن. نراك قريباً، مع السلامة.
Your appointment is booked for Thursday at 10am under the name Ahmed Hassan. See you soon, goodbye.
What the AI can handle
- Answers calls in English and Arabic
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Arabic or English. Those questions go to your qualified staff.
Pay for talk time only
Arabic calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Arabic AI receptionist: common questions
Which Arabic accents does the AI receptionist speak?
Two: Layla speaks with a Gulf (Khaleeji) accent and Omar speaks Modern Standard Arabic. There is no Levantine, Egyptian or Maghrebi voice. Callers from those regions can talk to Layla or Omar too, and before go-live we run test calls with your own callers so you can hear how it handles their dialect.
Can callers switch between English and Arabic?
Yes. The receptionist switches to Arabic when a caller asks for it or starts speaking Arabic, and back to English the same way. While it is speaking Arabic it listens in Arabic, so mixing both languages inside one sentence is harder to follow. It confirms key details before saving them.
Does it understand phone numbers spoken in Arabic?
Yes. In our tests, phone numbers spoken in Arabic were transcribed correctly, digit by digit. The receptionist reads every number back to the caller in Arabic before saving it, so any mistake is fixed on the call.
How does it handle Arabic names that are spelt different ways in English?
Names like Mohammed or Hussein have several English spellings. When your records need an English spelling, we set the receptionist to confirm it with the caller, and we test your own common names before go-live.
Can I try an Arabic demo now?
Yes. Talk to the Arabic agents on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Arabic?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does an Arabic receptionist cost more than English?
No. Arabic calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Arabic-speaking customers?
Tell us what your customers usually call about, and we will show you how a Arabic-speaking AI receptionist would handle those calls.
- Answers in Arabic and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
