ภาษาไทย
Thai AI Receptionist
Give your Thai-speaking customers a helpful answer, even when your team is busy. Our AI receptionist answers in Thai or English, takes table and treatment bookings, books appointments and puts callers through to your staff when they need a person.
- Speaks Thai and English
- Answers 24/7
Thai call
PloyCentral Thai (Bangkok) accentCaller
สวัสดีครับ อยากจองโต๊ะสำหรับสี่คน คืนวันศุกร์นี้ครับ
Hello, I'd like to book a table for four this Friday night.
Ploy
สวัสดีค่ะ ได้เลยค่ะ ต้องการจองกี่โมงคะ
Hello, certainly. What time would you like to book?
Caller
ประมาณหนึ่งทุ่มครับ
Around 7pm.
What is a Thai AI receptionist?
A Thai AI receptionist answers your business phone in Thai or English, so customers can make a booking, ask a question or leave a message without waiting for a staff member.
Waboom AI offers Ploy, a polite Central Thai voice with a Bangkok accent, with call handling set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Thai AI receptionist
Talk to Ploy in English or Thai. Ask her to switch, or start your next sentence in the other language, and she follows you. Keep each sentence in one language.
Multilingual receptionistPloy
Central Thai (Bangkok) accent
Start in English, then ask her to speak Thai.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Thai-language phone answering helps
For businesses with Thai-speaking customers, a polite answer in Thai makes booking a table, a treatment or a viewing quick and easy.
Thai restaurants and takeaways
Table bookings, takeaway questions, opening hours and function enquiries in Thai or English during the dinner rush. The receptionist writes down the name, party size and time, so your kitchen and front of house can keep cooking and serving.
Massage and day spas
Callers can ask about treatments, prices and availability and book a session in Thai, while your therapists stay with the client on the table.
Asian grocers and specialty retail
Answer questions about opening hours, stock and orders in Thai, and take a message for your team when a caller needs something special put aside.
Tours and travel
Thai-speaking visitors can ask about tours, pick-up points and times, and book or change a trip. Your team gets a summary of every change in English.
Real estate and rentals
Buyers and tenants can ask about listings, book a viewing and leave a message for the agent in Thai, with the details passed on in English.
How we set up your Thai AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Thai
Your greeting, hours, services and booking rules in English and Thai, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Thai-language calls different?
Speaking Thai well on the phone takes more than translating English sentences.
One Central Thai voice
Ploy speaks Central Thai with a Bangkok accent, the standard Thai taught in schools across Thailand. There is no Northern, Isan or Southern Thai voice. Callers from those regions can still talk to Ploy, and we test with your own callers before go-live.
Polite particles: ค่ะ and คะ
Polite Thai ends sentences with a particle. Ploy is a female voice, so she uses ค่ะ (kha) for statements and คะ (khá) for questions, and addresses callers as คุณ (khun) with their first name. We review the tone with you before go-live.
Nicknames and long surnames
Many Thai callers go by a short nickname such as Ton or Nok, while their full name and surname are long, and the English spelling of a Thai name can vary. The receptionist uses the name the caller gives and asks them to spell it in English for your records.
หนึ่งทุ่ม is 7pm
Thai speakers often tell the time in parts of the day: บ่ายสองโมง (bai song mong) is 2pm and หนึ่งทุ่ม (nueng thum) is 7pm. Dates in Thailand also use the Buddhist calendar, which is 543 years ahead. The receptionist confirms every booking day and time in plain words.
An example call in Thai
A caller books a table at a Thai restaurant and the agent reads his number back. Illustrative example, not a recording.
Caller
สวัสดีครับ อยากจองโต๊ะสำหรับสี่คน คืนวันศุกร์นี้ครับ
Hello, I'd like to book a table for four this Friday night.
Ploy
สวัสดีค่ะ ได้เลยค่ะ ต้องการจองกี่โมงคะ
Hello, certainly. What time would you like to book?
Caller
ประมาณหนึ่งทุ่มครับ
Around 7pm.
Ploy
ได้ค่ะ วันศุกร์นี้ หนึ่งทุ่ม สี่ท่านนะคะ ขอทราบชื่อและเบอร์โทรศัพท์ด้วยค่ะ
Certainly, this Friday at 7pm for four. May I have your name and phone number, please?
Caller
ชื่อต้นครับ เบอร์ ศูนย์ สอง หนึ่ง, หนึ่ง สอง สาม, สี่ ห้า หก เจ็ด ครับ
My name is Ton, the number is 021 123 4567.
Ploy
ขอทวนเบอร์นะคะ ศูนย์ สอง หนึ่ง, หนึ่ง สอง สาม, สี่ ห้า หก เจ็ด ถูกต้องไหมคะ
Let me read the number back: 021 123 4567. Is that correct?
Caller
ถูกต้องครับ
That's correct.
Ploy
เรียบร้อยค่ะ จองโต๊ะสี่ท่านให้คุณต้น วันศุกร์นี้ หนึ่งทุ่มค่ะ ขอบคุณที่โทรมานะคะ
All done. A table for four for you, Ton, this Friday at 7pm. Thank you for calling.
What the AI can handle
- Answers calls in English and Thai
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Thai or English. Those questions go to your qualified staff.
Pay for talk time only
Thai calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Thai AI receptionist: common questions
Which Thai accents does the AI receptionist speak?
One: Ploy has a Central Thai female voice with a Bangkok accent. There is no Northern, Isan or Southern Thai voice. Callers from those regions can talk to Ploy too, and before go-live we run test calls with your own callers so you can hear how it handles their accent.
Can callers switch between English and Thai?
Yes. A caller can ask for Thai or English at any time, or simply start their next sentence in the other language, and the agent switches. Keep each sentence in one language for the clearest result.
Does it understand phone numbers spoken in Thai?
Yes. A phone number spoken in Thai was transcribed correctly in our tests. The receptionist also reads numbers back to the caller before saving them, so any mistake gets fixed on the call.
Does it speak polite Thai?
Yes. Ploy is a female voice, so she ends her sentences with ค่ะ and คะ and addresses callers as คุณ with their name. If your business wants a warmer or more formal tone, we set it up with you and review it before go-live.
Can I try a Thai demo now?
Yes. Talk to the Thai agent on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Thai?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does a Thai receptionist cost more than English?
No. Thai calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Thai-speaking customers?
Tell us what your customers usually call about, and we will show you how a Thai-speaking AI receptionist would handle those calls.
- Answers in Thai and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
