Bahasa Indonesia
Indonesian AI Receptionist
Give your Indonesian-speaking customers a helpful answer, even when your team is busy. Our AI receptionist answers in Bahasa Indonesia or English, handles enquiries and messages, books appointments and puts callers through to your staff when they need a person.
- Speaks Indonesian and English
- Answers 24/7
Indonesian call
DewiStandard Indonesian accentCaller
Halo, selamat siang. Saya mau tanya soal kursus bahasa Inggris untuk anak saya.
Hello, good afternoon. I'd like to ask about an English course for my child.
Dewi
Selamat siang. Dengan senang hati saya bantu. Boleh saya tahu nama Bapak atau Ibu?
Good afternoon. I'd be glad to help. May I have your name?
Caller
Nama saya Sari. Kelasnya mulai kapan, ya?
My name is Sari. When do the classes start?
What is an Indonesian AI receptionist?
An Indonesian AI receptionist answers your business phone in Bahasa Indonesia or English, so students, families and customers can ask questions, book and leave messages without waiting for a staff member.
Waboom AI offers Dewi, a Standard Indonesian voice, with call handling set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Indonesian AI receptionist
Talk to Dewi in English or Indonesian. Switch back and forth during the call as often as you like, and she follows you.
Multilingual receptionistDewi
Standard Indonesian accent
Start in English, then switch to Indonesian.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Indonesian-language phone answering helps
For businesses that look after Indonesian-speaking students, families and customers, an answer in Bahasa Indonesia makes the first call easier.
Colleges and English language schools
Students and parents can ask about courses, start dates, enrolment steps and campus locations in Indonesian, even when they call outside your office hours. The receptionist takes their details and books a call with your admissions team, with a summary in English.
Student accommodation and rentals
Tenants can report a maintenance issue, ask about a room or book a viewing in Indonesian. The receptionist records the address and problem and passes it to your property manager.
Medical and dental clinics
Appointment requests, opening hours, directions and general admin enquiries in Indonesian. Clinical questions go to your qualified staff, never to the AI.
Accountants and business services
Take enquiries, book meetings and collect the paperwork list in Indonesian or English, then route each call to the right adviser. Advice always comes from your team.
Restaurants and catering
Table bookings, catering orders, opening hours and callback details in Indonesian, while your team looks after a busy service.
How we set up your Indonesian AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Indonesian
Your greeting, hours, services and booking rules in English and Indonesian, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Indonesian-language calls different?
Speaking Indonesian well on the phone takes more than translating English sentences.
Standard Indonesian, not Malaysian Malay
Dewi speaks Standard Indonesian, the Bahasa Indonesia used in news, schools and business. There are no regional accent voices, but callers with Javanese, Sundanese or other regional accents can talk to Dewi, and we test with your own callers before go-live. Malaysian Malay is a different voice: Malay-speaking callers have their own page.
Bapak and Ibu
Indonesian callers expect a business to address them as Bapak (Pak) or Ibu (Bu) with their name, never the casual "kamu". The receptionist uses Bapak and Ibu by default, and we review the tone with you before go-live.
English in the same call
Many Indonesian speakers drop into English for course names, street addresses and words like "booking". Dewi's listening model hears English as well as Indonesian, so callers can go back and forth and she follows. We test your own names and addresses before go-live.
Setengah tiga is 2:30
"Jam setengah tiga" means half past two, not half past three, and many Indonesians use the 24-hour clock, such as "jam empat belas". The receptionist confirms every booking time in plain words so no one turns up an hour late.
An example call in Indonesian
A parent asks about an English course and the agent reads her number back. Illustrative example, not a recording.
Caller
Halo, selamat siang. Saya mau tanya soal kursus bahasa Inggris untuk anak saya.
Hello, good afternoon. I'd like to ask about an English course for my child.
Dewi
Selamat siang. Dengan senang hati saya bantu. Boleh saya tahu nama Bapak atau Ibu?
Good afternoon. I'd be glad to help. May I have your name?
Caller
Nama saya Sari. Kelasnya mulai kapan, ya?
My name is Sari. When do the classes start?
Dewi
Terima kasih, Ibu Sari. Saya catat pertanyaan Ibu, dan tim kami akan menghubungi Ibu dengan jadwal kelas berikutnya. Boleh minta nomor teleponnya?
Thank you, Sari. I'll note your question, and our team will contact you with the next class dates. May I have your phone number?
Caller
Nol empat dua satu, tiga empat lima, enam tujuh delapan.
0421 345 678.
Dewi
Saya ulangi ya, Bu: nol empat dua satu, tiga empat lima, enam tujuh delapan. Betul?
Let me repeat that: 0421 345 678. Is that right?
Caller
Betul. Lebih enak ditelepon sore, ya.
That's right. The afternoon is a better time to call.
Dewi
Baik, Bu Sari, sudah saya catat. Tim kami akan menelepon Ibu sore hari. Terima kasih sudah menghubungi kami.
Of course, Sari, that's noted. Our team will call you in the afternoon. Thank you for getting in touch.
What the AI can handle
- Answers calls in English and Indonesian
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Indonesian or English. Those questions go to your qualified staff.
Pay for talk time only
Indonesian calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Indonesian AI receptionist: common questions
Which Indonesian accents does the AI receptionist speak?
One: Dewi has a Standard Indonesian female voice. There are no regional accent voices, such as Javanese or Sundanese. Callers with regional accents can talk to Dewi too, and before go-live we run test calls with your own callers so you can hear how it handles their accent.
Can callers switch between English and Indonesian?
Yes. The receptionist hears English as well as Indonesian, so callers can switch back and forth as often as they like and the agent follows, replying in the language they last used.
Does it understand phone numbers spoken in Indonesian?
Yes. A phone number spoken in Indonesian was transcribed correctly in our tests. The receptionist also reads numbers back to the caller before saving them, so any mistake gets fixed on the call.
Can it handle callers who only have one name?
Yes. Many Indonesians use a single name, or no family name, which can trip up a first name and surname form. The receptionist records the name exactly as the caller gives it and asks them to spell it, so your records stay correct.
Can I try an Indonesian demo now?
Yes. Talk to the Indonesian agent on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Indonesian?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does an Indonesian receptionist cost more than English?
No. Indonesian calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Indonesian-speaking customers?
Tell us what your customers usually call about, and we will show you how a Indonesian-speaking AI receptionist would handle those calls.
- Answers in Indonesian and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
