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Spanish AI Receptionist
Give your Spanish-speaking customers a helpful answer, even when your team is busy. Our AI receptionist answers in Spanish or English, follows callers who switch between the two, books appointments and puts callers through to your staff when they need a person.
- Speaks Spanish and English
- Mexican and Castilian Spanish voices
- Answers 24/7
Spanish call
JuanMexican Spanish accent
LucíaCastilian Spanish accentCaller
Hola, buenas tardes. Quería pedir una cita para una limpieza dental.
Hello, good afternoon. I'd like to book an appointment for a dental clean.
Juan
Buenas tardes, con gusto. Tenemos disponible el jueves a las diez de la mañana o a las tres de la tarde. ¿Cuál le queda mejor?
Good afternoon, happy to help. We have Thursday at 10am or 3pm. Which suits you better?
Caller
El jueves a las tres, por favor.
Thursday at three, please.
What is a Spanish AI receptionist?
A Spanish AI receptionist answers your business phone in Spanish or English, so customers can ask questions, book appointments and leave messages without waiting for a staff member.
Waboom AI offers two voices: Juan with a Mexican accent and Lucía with a Castilian accent from Spain. Call handling is set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Spanish AI receptionists
Hear the difference between Mexican and Castilian Spanish. Talk to Juan or Lucía in English or Spanish, switch back and forth during the call, or mix the two, and they follow you.
Multilingual receptionistJuan
Mexican Spanish accent
Start in English, then switch to Spanish.
Multilingual receptionistLucía
Castilian Spanish accent
Start in English, then switch to Spanish.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Spanish-language phone answering helps
When a Spanish-speaking caller is answered in Spanish, booking an appointment, asking a question or sorting out a problem is simpler for everyone.
English schools and education providers
Answer enquiries from Spanish-speaking students and their families about courses, start dates, enrolment steps and campus details, at any hour. The receptionist books a call with your admissions team and sends them a summary in English.
Property management
Tenants can report a repair, ask about rent or book a viewing in Spanish. The receptionist records the details and passes urgent maintenance to your property manager.
Dental clinics
Appointment bookings, changes, opening hours and directions in Spanish. Clinical questions go to your qualified staff, never to the AI.
Trades and home services
Take job requests from Spanish-speaking customers while your team is on the tools: address, problem and a good time to visit. Every job lands with your office in English.
Tours and activities
Visitors from Spain and Latin America can ask about times, meeting points and availability, and book in Spanish before they arrive.
How we set up your Spanish AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Spanish
Your greeting, hours, services and booking rules in English and Spanish, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Spanish-language calls different?
Speaking Spanish well on the phone takes more than translating English sentences.
Mexican and Castilian voices
Juan speaks with a Mexican accent and Lucía with a Castilian accent from Spain. Juan speaks with a Mexican accent and Lucía with a Castilian one, so you can choose the voice that suits your callers. There is no Argentinian, Colombian or Caribbean voice on this page, so we run test calls with your own callers before go-live.
Usted, tú and vosotros
Spanish has a formal "usted" and a familiar "tú", and Spain uses "vosotros" for a group where Latin America uses "ustedes". We set the receptionist's register to suit your customers: polite "usted" for a clinic or property manager, a warmer "tú" for a tour company or English school.
Spanish and English in the same call
Callers often drop English into Spanish for street names, suburbs, course names or words like "booking" and "bond". The receptionist hears both languages in the same call, including a caller who mixes them, and replies in the language the caller last used.
Two surnames and spoken numbers
Many Spanish speakers give two surnames, such as Carolina Ruiz García, and the receptionist records the full name as given. Phone numbers spoken in Spanish were transcribed correctly in our tests, and the receptionist reads them back to confirm.
An example call in Spanish
A caller books a dental clean and the agent reads her number back. Illustrative example, not a recording.
Caller
Hola, buenas tardes. Quería pedir una cita para una limpieza dental.
Hello, good afternoon. I'd like to book an appointment for a dental clean.
Juan
Buenas tardes, con gusto. Tenemos disponible el jueves a las diez de la mañana o a las tres de la tarde. ¿Cuál le queda mejor?
Good afternoon, happy to help. We have Thursday at 10am or 3pm. Which suits you better?
Caller
El jueves a las tres, por favor.
Thursday at three, please.
Juan
Perfecto. ¿Me da su nombre y un número de teléfono, por favor?
Perfect. May I have your name and a phone number, please?
Caller
Me llamo Carolina Ruiz. Mi número es cero cuatro uno dos, tres cuatro cinco, seis siete ocho.
My name is Carolina Ruiz. My number is 0412 345 678.
Juan
Le confirmo el número: cero cuatro uno dos, tres cuatro cinco, seis siete ocho. ¿Es correcto?
Let me confirm the number: 0412 345 678. Is that correct?
Caller
Sí, correcto.
Yes, that's right.
Juan
Listo, Carolina. Su limpieza queda reservada para el jueves a las tres de la tarde. Muchas gracias, hasta el jueves.
All done, Carolina. Your clean is booked for Thursday at 3pm. Thank you, see you on Thursday.
What the AI can handle
- Answers calls in English and Spanish
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Spanish or English. Those questions go to your qualified staff.
Pay for talk time only
Spanish calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Spanish AI receptionist: common questions
Which Spanish accents does the AI receptionist speak?
Two: Juan has a Mexican male voice and Lucía a Castilian female voice from Spain. There is no Argentinian, Colombian or Caribbean voice yet. Before go-live we run test calls with your own callers so you can hear how it handles their accent.
Can callers switch between English and Spanish?
Yes. The receptionist hears Spanish and English in the same call, including a caller who mixes the two. Callers can switch back and forth as often as they like and the agent follows, replying in the language they last used.
Does it understand phone numbers spoken in Spanish?
Yes. Phone numbers spoken in Spanish were transcribed correctly in our tests. The receptionist also reads numbers back to the caller before saving them, so any mistake gets fixed on the call.
Does it speak Latin American or Spain Spanish?
Both. Juan sounds Mexican and Lucía sounds like she is from Spain. We also set how the receptionist addresses callers, formal "usted" or familiar "tú", and whether it uses Latin American "ustedes" or Spain's "vosotros", to match your customers.
Can I try a Spanish demo now?
Yes. Talk to the Spanish agents on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Spanish?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does a Spanish receptionist cost more than English?
No. Spanish calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Spanish-speaking customers?
Tell us what your customers usually call about, and we will show you how a Spanish-speaking AI receptionist would handle those calls.
- Answers in Spanish and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
