Suomi
Finnish AI Receptionist
Give your Finnish-speaking customers a helpful answer, even when your team is busy. Our AI receptionist answers in Finnish or English, books appointments, takes messages and puts callers through to your staff when they need a person.
- Speaks Finnish and English
- Answers 24/7
Finnish call
HelmiFinnish accentCaller
Hei. Haluaisin varata ajan hammastarkastukseen.
Hi. I'd like to book an appointment for a dental check-up.
Helmi
Hei, kiitos soitosta. Totta kai. Mikä päivä sopisi?
Hi, thanks for calling. Of course. Which day would suit?
Caller
Torstaina, mieluiten iltapäivällä.
Thursday, preferably in the afternoon.
What is a Finnish AI receptionist?
A Finnish AI receptionist answers your business phone in Finnish or English, so callers can book, ask a question or leave a message in the language that feels easiest to them.
Waboom AI offers Helmi, a Finnish voice, with call handling set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Finnish AI receptionist
Talk to Helmi in English or Finnish. Ask for Finnish, or simply start speaking it, and she switches with you.
Multilingual receptionistHelmi
Finnish accent
Start in English, then ask her to speak Finnish.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Finnish-language phone answering helps
A clear answer in Finnish makes booking, asking a question or leaving a message simpler for the caller and for your team.
Aged care and home care
Older callers and their families can book a visit, ask about opening hours or leave a message for a staff member in Finnish. Your team gets a summary in English.
Dental clinics
Book, move and cancel check-ups in Finnish or English, and take messages for the practice team. Anything clinical goes to your staff.
Tours and travel
Answer questions about tours, times and pick-up points in Finnish, take bookings and pass special requests to your team.
Accountants and bookkeepers
Clients can book a meeting or leave a message for their accountant in Finnish. Questions that need advice go straight to your team.
How we set up your Finnish AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Finnish
Your greeting, hours, services and booking rules in English and Finnish, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Finnish-language calls different?
Speaking Finnish well on the phone takes more than translating English sentences.
One Finnish voice, no Finland-Swedish
Helmi speaks Finnish. There is no Finland-Swedish voice, so a caller who prefers Swedish is answered in Finnish or English. Callers from every part of Finland can talk to Helmi, and we test with your own callers before go-live.
Names and places change their endings
Finnish adds case endings to names and places: Auckland becomes Aucklandissa, and Sydney becomes Sydneyyn. The receptionist uses these forms when it speaks, and your team gets the summary in English with the name and suburb in their base form, as they appear on your records.
Numbers are long words
Finnish numbers can be long, such as seitsemänkymmentäkahdeksan for 78. In our tests a spoken phone number came through as one big number, so the receptionist reads every number back digit by digit and asks the caller to confirm before saving it.
Sinä, te and neutral phrasing
Many Finns use the informal sinä with businesses, while some older callers expect the polite te. The receptionist uses neutral phrasing where it can, such as "Mikä päivä sopisi?" (which day would suit?), and follows the caller's lead.
An example call in Finnish
A caller books a dental check-up and the agent reads his phone number back digit by digit. Illustrative example, not a recording.
Caller
Hei. Haluaisin varata ajan hammastarkastukseen.
Hi. I'd like to book an appointment for a dental check-up.
Helmi
Hei, kiitos soitosta. Totta kai. Mikä päivä sopisi?
Hi, thanks for calling. Of course. Which day would suit?
Caller
Torstaina, mieluiten iltapäivällä.
Thursday, preferably in the afternoon.
Helmi
Torstaina kello kaksi iltapäivällä on vapaa aika. Sopiiko se? Ja mihin numeroon voimme soittaa?
There is a time available on Thursday at two in the afternoon. Does that suit? And which number can we call?
Caller
Sopii. Numeroni on nolla kaksi yksi, kolme neljä viisi, kuusi seitsemän kahdeksan. Nimeni on Mikko Virtanen.
That suits. My number is 021 345 678. My name is Mikko Virtanen.
Helmi
Kiitos. Toistan numeron: nolla, kaksi, yksi, kolme, neljä, viisi, kuusi, seitsemän, kahdeksan. Onko se oikein?
Thank you. Let me repeat the number: 0 2 1 3 4 5 6 7 8. Is that correct?
Caller
On, aivan oikein.
Yes, exactly right.
Helmi
Kiitos, Mikko. Aika on varattu torstaille 29. lokakuuta kello 14. Ilmoitan tiimillemme. Hyvää päivänjatkoa!
Thank you, Mikko. The appointment is booked for Thursday 29 October at 2 pm. I'll let our team know. Have a good rest of the day!
What the AI can handle
- Answers calls in English and Finnish
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Finnish or English. Those questions go to your qualified staff.
Pay for talk time only
Finnish calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Finnish AI receptionist: common questions
Which Finnish accents does the AI receptionist speak?
One: Helmi has a female Finnish voice. There is no Finland-Swedish voice. Callers from any part of Finland can talk to Helmi, and before go-live we run test calls with your own callers so you can hear how it handles them.
Can callers switch between English and Finnish?
Yes. The receptionist switches to Finnish when a caller asks for it or starts speaking Finnish, and back to English the same way. It is easiest to follow when each sentence stays in one language, so it confirms key details before saving them.
Does it understand phone numbers spoken in Finnish?
Mostly, and it always checks. In our tests the digits of a Finnish phone number came through as one big number, so the receptionist reads every number back digit by digit and asks the caller to confirm before saving it. A wrong digit gets fixed on the call.
Does it get Finnish case endings right on names and places?
It speaks with Finnish case endings, so a booking in Auckland is "Aucklandissa". Your team gets the summary in English, with names and places in their base form.
Can I try a Finnish demo now?
Yes. Talk to the Finnish agent on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Finnish?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does a Finnish receptionist cost more than English?
No. Finnish calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Finnish-speaking customers?
Tell us what your customers usually call about, and we will show you how a Finnish-speaking AI receptionist would handle those calls.
- Answers in Finnish and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
