Nederlands
Dutch AI Receptionist
Give your Dutch-speaking customers a helpful answer, even when your team is busy. Our AI receptionist answers in Dutch or English, books appointments and tours, takes messages and puts callers through to your staff when they need a person.
- Speaks Dutch and English
- Answers 24/7
Dutch call
SanneNetherlands Dutch accentCaller
Goedemiddag, ik wil graag twee plaatsen reserveren voor de boottocht van zaterdag.
Good afternoon, I'd like to book two places on Saturday's boat tour.
Sanne
Goedemiddag, dat regel ik graag voor u. Hoe laat wilt u gaan?
Good afternoon, I'd be glad to arrange that for you. What time would you like to go?
Caller
Is er een tocht om half tien?
Is there a tour at half past nine?
What is a Dutch AI receptionist?
A Dutch AI receptionist answers your business phone in Dutch or English, so travellers, families and customers can book, ask a question or leave a message in the language that suits them.
Waboom AI offers Sanne, a Netherlands Dutch voice, with call handling set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Dutch AI receptionist
Talk to Sanne in English or Dutch. Switch back and forth during the call and she follows you.
Multilingual receptionistSanne
Netherlands Dutch accent
Start in English, then switch to Dutch.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Dutch-language phone answering helps
For businesses that look after Dutch-speaking travellers, families and customers, an answer in Dutch makes the call easier for everyone.
Tourism and accommodation
Travellers can book a tour, a room or a campervan, change dates or ask for directions in Dutch or English, often while they are on the road.
Aged care and home care
Older callers and their families can book a visit, ask about opening hours or leave a message for a staff member in Dutch, and your team gets a summary in English.
Builders and trades
Take quote requests and job bookings in Dutch, with the address, the job and a good time to call written down so your team can call back ready.
Real estate
Buyers and sellers can book a viewing or an appraisal and leave their details in Dutch, and your agent gets the summary before calling back.
How we set up your Dutch AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Dutch
Your greeting, hours, services and booking rules in English and Dutch, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Dutch-language calls different?
Speaking Dutch well on the phone takes more than translating English sentences.
Netherlands Dutch, no Flemish voice
Sanne speaks with a Netherlands Dutch accent. There is no Flemish (Belgian) voice. Flemish callers speak the same language and can talk to Sanne, and we test with your own callers before go-live.
u or je
Dutch has a polite "u" and an informal "je". Many Dutch businesses use "je", but older callers often expect "u" from a company they do not know. The receptionist uses "u" by default, and we can change it to "je" if that suits your brand.
Four-and-sixty: numbers said units first
Dutch says the units before the tens, so 64 is "vierenzestig", four-and-sixty. That makes swapped digits easy to miss. In our tests a phone number was misheard, so Sanne reads every number back digit by digit and asks the caller to confirm before saving it.
Van, de and van der in surnames
Many Dutch surnames start with a small word, as in Van den Berg or De Vries. In the Netherlands these names are filed under the main part, so Van den Berg sits under B, while in Belgium and most English systems it sits under V. Your team gets the summary in English with the full surname as the caller gave it, so you can match it to your records.
An example call in Dutch
A traveller books two places on a boat tour and the agent reads the phone number back. Illustrative example, not a recording.
Caller
Goedemiddag, ik wil graag twee plaatsen reserveren voor de boottocht van zaterdag.
Good afternoon, I'd like to book two places on Saturday's boat tour.
Sanne
Goedemiddag, dat regel ik graag voor u. Hoe laat wilt u gaan?
Good afternoon, I'd be glad to arrange that for you. What time would you like to go?
Caller
Is er een tocht om half tien?
Is there a tour at half past nine?
Sanne
Ja, om half tien, dus negen uur dertig, zijn er nog plaatsen. Op welke naam mag ik het zetten, en op welk nummer kunnen we u bereiken?
Yes, at half past nine, so 9:30, there are still places. What name shall I put it under, and which number can we reach you on?
Caller
Op naam van De Vries. Mijn nummer is nul twee één, vier vijf zes, zeven acht negen nul.
Under the name De Vries. My number is 021 456 7890.
Sanne
Dank u. Ik herhaal het nummer: nul, twee, één, vier, vijf, zes, zeven, acht, negen, nul. Klopt dat?
Thank you. Let me repeat the number: 0 2 1 4 5 6 7 8 9 0. Is that right?
Caller
Ja, dat klopt.
Yes, that's right.
Sanne
Prima. Twee plaatsen op zaterdag 24 oktober om half tien, op naam van De Vries. Ik geef het door aan ons team. Een fijne dag nog!
Great. Two places on Saturday 24 October at half past nine, under the name De Vries. I'll pass it on to our team. Have a lovely day!
What the AI can handle
- Answers calls in English and Dutch
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Dutch or English. Those questions go to your qualified staff.
Pay for talk time only
Dutch calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Dutch AI receptionist: common questions
Which Dutch accents does the AI receptionist speak?
One: Sanne has a Netherlands Dutch female voice. There is no Flemish (Belgian) voice. Flemish callers can talk to Sanne too, and before go-live we run test calls with your own callers so you can hear how it handles them.
Can callers switch between English and Dutch?
Yes. The receptionist hears Dutch and English in the same call. Callers can switch back and forth as often as they like and the agent follows, replying in the language they last used.
Does it understand phone numbers spoken in Dutch?
Mostly, yes. In our tests a phone number spoken in Dutch was misheard, so Sanne reads every number back to the caller digit by digit and asks them to confirm before saving it. Any mistake gets fixed on the call.
Does it handle Dutch times like "half acht"?
In Dutch, "half acht" means 7:30, not 8:30, which is easy for English speakers to get wrong. The receptionist confirms every booking with the weekday, the date and the time in full, so your team and the caller agree on when it is.
Can I try a Dutch demo now?
Yes. Talk to the Dutch agent on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Dutch?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does a Dutch receptionist cost more than English?
No. Dutch calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Dutch-speaking customers?
Tell us what your customers usually call about, and we will show you how a Dutch-speaking AI receptionist would handle those calls.
- Answers in Dutch and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
