Phone Answering Service for Australia. Built on AI.
Every call answered. Every booking captured. Every lead qualified.
AI phone answering for Australian businesses across Sydney, Melbourne, Brisbane, Perth, and Adelaide. Real-time speech, Australian voices, APP compliant. Books straight into your CRM or booking system. Hands off to your team with full context when humans are needed.
A Sydney Property Office
1,400 inbound calls a month including after-hours.
What an AI Phone Answering Service Does for an Aussie Business
Front-desk volume goes down. Lead capture goes up. Your team focuses on revenue work, not phones.
Answers Every Inbound
Picks up on the first ring, 24/7. Real-time speech under 800ms first-token latency. Sounds like a person, identifies as AI when asked.
Books and Qualifies
Drops appointments into your live calendar. Qualifies leads against your criteria, books only the ones worth a callback.
Hands Off With Context
Warm transfer to your team with a one-line summary of what the caller wants. No making the customer repeat themselves.
Runs After Hours
After-hours calls without coverage hit voicemail or go unanswered. Recover those with a full conversation, not just message capture.
Built for Australian Compliance
APP, ACMA, and consumer law are baked in. The platform handles the rules so you do not have to.
Australian Privacy Principles
APP 5 notification on every call. APP 11 security with encryption in transit and at rest. APP 12 access process. Onshore data residency available.
ACMA + Do Not Call
Outbound calling honours the Do Not Call Register and the carve-outs for existing customer relationships and B2B calls. We log identification on every outbound.
Australian Voices
Caller experience matters. We use Australian voices by default for AU agents. Pick the voice that fits your brand on the voices page.
Australian Industries We Serve
Each vertical has a dedicated page with the integrations, pricing, and compliance specifics for that industry.
Medical and Healthcare
GP clinics, dental, allied health, specialists, vets. Books into Halaxy, Cliniko, OpenDental. Triages clinical questions to a human.
Trades
Electricians, plumbers, HVAC. After-hours emergency capture, job booking, lead qualification by service area.
Real Estate and Property
Property managers, real estate agents, apartment specialists, mortgage brokers. Inquiry capture, viewing bookings, vendor leads.
Professional Services
Accountants, law firms, consultants, recruitment. Inquiry triage, appointment booking, client intake.
Hospitality
Restaurants, hotels, function venues. Reservations, group bookings, after-hours enquiries.
All AU SMBs
If your industry is not listed, the general Australian voice agent page covers SMBs from retail to manufacturing.
Leo Garcia-Curtis at a recent industry event. We talk to Australian operators every week, on the floor, where the real call problems get solved.
New Zealand & Australia's Leading AI Agency
We don't just talk about AI—we implement it. Waboom has helped businesses across NZ and Australia identify bottlenecks and deploy AI solutions that actually work.
Trained teams at NZ's leading companies
From boardrooms to conference stages. Practical AI that teams actually use.
Guest Speaker
Xero AI Training
Dad's Pies Training
ChatGPT Demo
Corporate Training
Hybrid Session
AUD Pricing for Australian Businesses
Pay-as-you-go starter at $455 AUD lets you trial. Monthly plans from $899 AUD bundle 1,000 minutes (around 2,000 short calls). A typical SMB taking 200 to 400 calls a month spends $90 to $180 in usage on top of the plan.
See Full AUD PricingCommon Questions
Related Pages and Reading
AI Voice Agents Australia
The full Australian voice agent product overview, inbound and outbound.
Inbound AU Voice Agents
Inbound-specific page: how the AI handles incoming calls in Australia.
Outbound AU Voice Agents
Outbound calling for Australian businesses: lead reactivation, recall, vendor outreach.
AU Voice Agent Pricing for 10,000 Calls
Real cost breakdown for an Australian SMB making 10,000 calls a month.
AI Virtual Receptionist
If you are searching for the receptionist framing rather than the answering-service one, this is the same product.
Voice Agent Pricing
Starter credit, AUD monthly plans, enterprise tiers.
What is an AI phone answering service in Australia?
An AI phone answering service in Australia is software that handles inbound business calls 24/7 with a real-time spoken conversation. It picks up on the first ring, has a real conversation with the caller in Australian voices, books appointments straight into your CRM or booking system, qualifies leads, and warm-transfers to your team with full context when humans are needed. Waboom is APP compliant, follows the ACMA Do Not Call rules for outbound, and is available to Australian businesses from $455 AUD pay-as-you-go or $899 AUD a month. See full pricing.
Stop Letting Calls Hit Voicemail
Live same day on a focused build. APP compliant from day one. Cancel anytime.
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