Phone Answering Service Australia.
Now AI. Every call. Every hour.
Looking for a phone answering service? Aussie businesses are switching to AI for one reason. The same 30-second call that costs $1.99 on ReceptionHQ runs you about 39 to 50 cents on Waboom AI, every hour, with calendar booking built in. From $910 AUD a month on the Starter plan (1,165 minutes), live same day.
AUD per month, Starter plan
every call, every hour
first-token latency
live for focused builds
Why Aussie SMEs are switching from a human phone answering service
What the legacy phone answering service cannot do
- Cover the full clock without shift rosters and premium pricing.
- Look up the caller in your CRM in real time.
- Book across a team of reps based on live calendar availability.
- Pass on more than a name and reason on warm transfer.
- Charge less than $1.99 per call on PAYG.
- Run without an offshore overflow team in the background.
What Waboom AI gives you instead
- Every call answered under 800ms, 24 hours, 7 days, every week of the year.
- Live CRM lookup on incoming caller before greeting finishes.
- Multi-rep round-robin booking across Google / Outlook / HubSpot / Pipedrive.
- Full transcript + extracted fields on every warm transfer.
- $0.78 AUD per minute effective on the Starter plan, no per-call surcharge.
- No foreign human handler. Sydney-hosted portal for your data.
Phone answering service in every Australian capital
Same product, same Aussie voices, same pricing across every capital. Brisbane (AEST), Sydney (AEST), Melbourne (AEST), Adelaide (ACST), Perth (AWST). The AI agent runs in your local timezone and answers every call.
Phone answering service Brisbane
Local timezone: AEST. Same Aussie voices. Same pricing. See the local page.
Phone answering service Sydney
Local timezone: AEST. Same Aussie voices. Same pricing. See the local page.
Phone answering service Melbourne
Local timezone: AEST. Same Aussie voices. Same pricing. See the local page.
Phone answering service Adelaide
Local timezone: ACST. Same Aussie voices. Same pricing. See the local page.
Phone answering service Perth
Local timezone: AWST. Same Aussie voices. Same pricing. See the local page.
Real Aussie campaigns. Real Waboom numbers.
Three live campaigns Waboom has run for Australian businesses. Portal data, not industry averages.
Real estate agency, 90-day vendor lead campaign
Dormant database reactivation
10,000-call AU pricing breakdown
Talk to our Australian AI answering service
Hear it answer your call and take a message, all in a real Aussie voice.
Tap a receptionist below to start a real voice conversation. Your microphone will be activated.
Sam
AU · Aussie accent
"G'day! Sam here, Waboom AI's receptionist. Who am I speaking with?"
Pricing
All AUD. Inbound and outbound included. No setup fees on PAYG.
Starter
AUD / month
1,165 minutes (~2,300 short calls). For 200-400 calls a month.
Choose StarterCommon questions
Q.What is a phone answering service in Australia?▾
A phone answering service is a third-party that answers your business phone in your business name, takes a message or transfers the call. Aussie SMEs have used phone answering services since the 1980s, originally a live operator at a switchboard. Today the modern phone answering service is AI: same job, same outcome, 24/7 coverage, lower cost per call, and the calls do not go to Manila.
Q.How much does a phone answering service cost in Australia?▾
Traditional phone answering services in AU run $1.99 per call on PAYG (ReceptionHQ MessageExpress) plus a monthly fee, or $199 to $699 per month for SME subscription plans. Waboom AI runs at $0.78 AUD per minute effective on the Starter plan ($910 AUD per month for 1,165 minutes), or $1.00 AUD per minute on a no-commitment $500 PAYG entry pack.
Q.Will the answering service work in Melbourne, Sydney, Brisbane, Perth and Adelaide?▾
Yes. Waboom AI runs nationally. Each city has its own dedicated virtual receptionist page (linked at the bottom of this page) with local context, but the underlying service is the same coast to coast.
Q.Can it answer after hours and on weekends?▾
Yes, every hour. Human phone answering services tend to route after-hours volume to voicemail or to an overflow team based offshore. AI does not need a shift roster. The same agent that answers your 11am call answers your Saturday 2am call at the same quality.
Q.Can it book appointments into our calendar?▾
Yes. Direct integrations with Google Calendar, Outlook, Calendly, Acuity, HubSpot and Pipedrive. The agent reads live availability and books in real time before the call ends.
Q.Can it route the caller to the right person on the team?▾
Yes. Multi-rep routing is built in. The agent qualifies the caller, identifies the right team member based on territory, skill, or product line, checks that rep's live calendar, and warm-transfers with the full call transcript and extracted fields if the caller wants to speak to someone now.
Q.Does the agent sound Australian?▾
Yes. Real Aussie voices including Charlie, Hannah, Baxter, Noah, Amelia, Jess, Matilda and more. You can audition them on /ai-voice-agents/voices before deciding.
Q.Does my data stay in Australia?▾
Structured call data, transcripts and audit logs sit in the Waboom Sydney portal. There is no foreign human handler listening, transcribing, or filing your Aussie customer information.
Run AI against your real inbound for $500.
500 minutes, no monthly commitment, native Aussie voices, calendar booked. See the answer rate difference inside a week.