Українська
Ukrainian AI Receptionist
Give your Ukrainian-speaking customers a helpful answer, even when your team is busy. Our AI receptionist answers in Ukrainian or English, books appointments, takes messages and puts callers through to your staff when they need a person.
- Speaks Ukrainian and English
- Answers 24/7
Ukrainian call
OlehKyiv Ukrainian accentCaller
Добрий день. Я хотіла б записатися до лікаря, бажано цього тижня.
Good afternoon. I'd like to make an appointment with a doctor, this week if possible.
Oleh
Добрий день. Звісно, допоможу. Ви вже пацієнтка нашої клініки?
Good afternoon. Of course, I'll help. Are you already a patient at our clinic?
Caller
Так, я ходжу до доктора Сміт. Мене звати Олена Коваленко.
Yes, I see Dr Smith. My name is Olena Kovalenko.
What is a Ukrainian AI receptionist?
A Ukrainian AI receptionist answers your business phone in Ukrainian or English, so callers can book, ask a question or leave a message in their own language.
Waboom AI offers Oleh, a male voice with a Kyiv Ukrainian accent, with call handling set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Ukrainian AI receptionist
Talk to Oleh in English or Ukrainian. Ask for Ukrainian, or start your next sentence in it, and he switches with you.
Multilingual receptionistOleh
Kyiv Ukrainian accent
Start in English, then ask him to speak Ukrainian.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Ukrainian-language phone answering helps
When a Ukrainian-speaking caller is answered in Ukrainian, booking, asking a question or leaving a message takes less effort for them and for your team.
GP and medical clinics
Book, move and cancel appointments in Ukrainian, and take repeat requests or messages for the practice team. The receptionist handles admin only and passes anything clinical to your staff.
Community organisations and churches
Answer questions about services, events and opening times in Ukrainian, take enquiries and pass messages to the right volunteer or staff member, with a summary in English.
English classes and schools
Parents and adult learners can ask about enrolment, class times and term dates in Ukrainian, book a meeting or leave a message for the office.
Property managers
Tenants can report a repair, book a viewing or ask about an application in Ukrainian. Your property manager gets the details in English, ready to act on.
How we set up your Ukrainian AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Ukrainian
Your greeting, hours, services and booking rules in English and Ukrainian, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Ukrainian-language calls different?
Speaking Ukrainian well on the phone takes more than translating English sentences.
One Kyiv voice, and it is male
Oleh speaks with a Kyiv Ukrainian accent. It is the only Ukrainian voice available, and it is male: there is no female Ukrainian voice yet. Callers from Lviv, Kharkiv, Odesa and elsewhere can talk to Oleh, and we test with your own callers before go-live.
Ukrainian, not Russian
Ukrainian and Russian are separate languages, and many Ukrainian callers would rather not be answered in Russian. Oleh is set up to answer in Ukrainian or English. Some callers mix in Russian words (суржик), and Oleh is set up to reply in standard Ukrainian. If your business also needs Russian, that is a separate agent.
Polite ви and the vocative case
Ukrainian uses "ви" as the polite form with people you do not know, and a business is expected to use it. Names change when you speak to someone directly: Олена becomes "пані Олено" and Олександр becomes "пане Олександре". The receptionist uses the polite form and the vocative by default.
Names in Cyrillic, records in English
Ukrainian names are written in Cyrillic and spelled in Latin letters in different ways, such as Oleksandr or Olexandr, Kovalenko or Kowalenko. Your team gets the summary in English, and the receptionist asks callers to spell their name when it matters, so it matches the name on your records.
An example call in Ukrainian
A patient books a GP appointment at a medical clinic and the agent confirms her phone number. Illustrative example, not a recording.
Caller
Добрий день. Я хотіла б записатися до лікаря, бажано цього тижня.
Good afternoon. I'd like to make an appointment with a doctor, this week if possible.
Oleh
Добрий день. Звісно, допоможу. Ви вже пацієнтка нашої клініки?
Good afternoon. Of course, I'll help. Are you already a patient at our clinic?
Caller
Так, я ходжу до доктора Сміт. Мене звати Олена Коваленко.
Yes, I see Dr Smith. My name is Olena Kovalenko.
Oleh
Дякую, пані Олено. У доктора Сміт є вільний час у четвер о пів на третю. Вам підходить?
Thank you, Olena. Dr Smith has a time available on Thursday at half past two. Does that suit you?
Caller
Так, підходить. Мій номер телефону: нуль два один, чотириста п'ятдесят шість, сімсот вісімдесят дев'ять.
Yes, that suits. My phone number is 021 456 789.
Oleh
Дякую. Перевіряю номер: нуль, два, один, чотири, п'ять, шість, сім, вісім, дев'ять. Правильно?
Thank you. Let me check the number: 0 2 1 4 5 6 7 8 9. Is that right?
Caller
Так, правильно.
Yes, that's right.
Oleh
Чудово. Я записав вас до доктора Сміт на четвер, двадцять дев'ятого жовтня, о пів на третю. Гарного дня!
Great. I've booked you in with Dr Smith on Thursday 29 October at half past two. Have a good day!
What the AI can handle
- Answers calls in English and Ukrainian
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Ukrainian or English. Those questions go to your qualified staff.
Pay for talk time only
Ukrainian calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Ukrainian AI receptionist: common questions
Which Ukrainian accents does the AI receptionist speak?
One: Oleh has a male voice with a Kyiv Ukrainian accent. It is the only Ukrainian voice available, so there is no female Ukrainian voice yet and no regional accent other than Kyiv. Callers from other regions can talk to Oleh too, and before go-live we run test calls with your own callers so you can hear how it handles them.
Can callers switch between English and Ukrainian?
Yes. The receptionist switches to Ukrainian when a caller asks for it or starts speaking Ukrainian, and back to English the same way. It switches between turns, not in the middle of a sentence, so it is easiest to follow when each sentence stays in one language.
Does it understand phone numbers spoken in Ukrainian?
Yes. A phone number spoken in Ukrainian was transcribed correctly in our tests. The receptionist still confirms important details, such as a phone number, before saving them.
Will it answer Ukrainian callers in Russian?
No. Oleh is set up to answer in Ukrainian or English. Ukrainian and Russian are separate languages, and the receptionist does not treat a Ukrainian caller as a Russian speaker. If you also need Russian for some callers, we can set up a separate Russian agent.
Can I try a Ukrainian demo now?
Yes. Talk to the Ukrainian agent on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Ukrainian?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does a Ukrainian receptionist cost more than English?
No. Ukrainian calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Ukrainian-speaking customers?
Tell us what your customers usually call about, and we will show you how a Ukrainian-speaking AI receptionist would handle those calls.
- Answers in Ukrainian and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
