Hrvatski
Croatian AI Receptionist
Give your Croatian-speaking customers a helpful answer, even when your team is busy. Our AI receptionist answers in Croatian or English, books appointments, takes messages and puts callers through to your staff when they need a person.
- Speaks Croatian and English
- Answers 24/7
Croatian call
PetraZagreb Croatian accentCaller
Dobar dan. Htjela bih naručiti termin kod liječnika za svoju majku.
Good day. I'd like to book an appointment with the doctor for my mother.
Petra
Dobar dan. Naravno, rado ću Vam pomoći. Koji Vam dan odgovara?
Good day. Of course, I'll gladly help you. Which day suits you?
Caller
Srijeda ujutro, ako može.
Wednesday morning, if possible.
What is a Croatian AI receptionist?
A Croatian AI receptionist answers your business phone in Croatian or English, so callers can book, ask a question or leave a message in the language they know well.
Waboom AI offers Petra, a Croatian voice with a Zagreb accent, with call handling set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Croatian AI receptionist
Talk to Petra in English or Croatian. Ask for Croatian, or simply start speaking it, and she switches with you.
Multilingual receptionistPetra
Zagreb Croatian accent
Start in English, then ask her to speak Croatian.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Croatian-language phone answering helps
A polite answer in Croatian makes booking, asking a question or leaving a message easier for the caller and for your team.
Aged care and home care
Older callers and their families can book a visit, ask about opening hours or leave a message for a staff member in Croatian, using the polite form. Your team gets a summary in English.
Medical clinics
Book, move and cancel appointments in Croatian, and take messages for the practice team. The receptionist handles admin only and passes anything clinical to your staff.
Builders and trades
Take job enquiries in Croatian or English, book a time to quote and pass the details to the right person, while your team stays on the tools.
Restaurants and cafés
Table bookings, function enquiries and opening hours in Croatian or English, so your floor staff can stay with the guests in front of them.
Community clubs and parishes
Answer questions about events, services and opening times in Croatian, take hall hire enquiries and pass messages to the right volunteer or staff member.
How we set up your Croatian AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Croatian
Your greeting, hours, services and booking rules in English and Croatian, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Croatian-language calls different?
Speaking Croatian well on the phone takes more than translating English sentences.
A Zagreb voice for every region
Petra speaks with a Zagreb accent. Only two Croatian voices exist on our platform, so there is no Dalmatian or Slavonian voice. Callers from Dalmatia, Istria, Slavonia and elsewhere can talk to Petra, and we test with your own callers before go-live.
Vi, gospodine and gospođo
Croatian callers expect the polite "Vi" from a business, especially older callers. The receptionist uses it by default and addresses callers as gospodine or gospođo with their surname, such as "gospođo Horvat".
Names with č, ć, đ, š and ž
Surnames such as Đurđević, Kovačić or Babić carry letters English keyboards do not have, and many families in New Zealand and Australia have dropped them. Your team gets the summary in English with the name spelled the way it appears on your records.
Listopad is October
Croatian uses its own month names: listopad is October and studeni is November. The receptionist confirms every booking with the weekday and date in full, and the summary your team gets uses English dates. Phone numbers are read back digit by digit, because our tests misheard one.
An example call in Croatian
A daughter books a clinic appointment for her mother and the agent reads her phone number back digit by digit. Illustrative example, not a recording.
Caller
Dobar dan. Htjela bih naručiti termin kod liječnika za svoju majku.
Good day. I'd like to book an appointment with the doctor for my mother.
Petra
Dobar dan. Naravno, rado ću Vam pomoći. Koji Vam dan odgovara?
Good day. Of course, I'll gladly help you. Which day suits you?
Caller
Srijeda ujutro, ako može.
Wednesday morning, if possible.
Petra
U srijedu u deset sati imamo slobodan termin. Odgovara li Vam? I na koji Vas broj možemo nazvati?
We have an appointment available on Wednesday at ten o'clock. Does that suit you? And which number can we call you on?
Caller
Da, odgovara. Moj broj je nula četiri jedan dva, tristo četrdeset pet, šesto sedamdeset osam. Zovem se Ana Horvat.
Yes, that suits. My number is 0412 345 678. My name is Ana Horvat.
Petra
Hvala. Ponavljam broj: nula, četiri, jedan, dva, tri, četiri, pet, šest, sedam, osam. Je li točan?
Thank you. Let me repeat the number: 0 4 1 2 3 4 5 6 7 8. Is that correct?
Caller
Da, točan je.
Yes, it's correct.
Petra
Hvala, gospođo Horvat. Termin je u srijedu, 28. listopada, u deset sati. Javit ću našem timu. Ugodan dan!
Thank you, Mrs Horvat. The appointment is on Wednesday 28 October at ten o'clock. I'll let our team know. Have a nice day!
What the AI can handle
- Answers calls in English and Croatian
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Croatian or English. Those questions go to your qualified staff.
Pay for talk time only
Croatian calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Croatian AI receptionist: common questions
Which Croatian accents does the AI receptionist speak?
One: Petra has a female Croatian voice with a Zagreb accent. Only two Croatian voices exist on our platform, so there is no Dalmatian or Slavonian voice. Callers with other accents can talk to Petra, and before go-live we run test calls with your own callers so you can hear how it handles them.
Can callers switch between English and Croatian?
Yes. The receptionist switches to Croatian when a caller asks for it or starts speaking Croatian, and back to English the same way. It is easiest to follow when each sentence stays in one language, so it confirms key details before saving them.
Does it understand phone numbers spoken in Croatian?
Mostly, and it always checks. In our tests a Croatian phone number was misheard, so the receptionist reads every number back digit by digit and asks the caller to confirm before saving it. A wrong digit gets fixed on the call.
Does it use the polite form with older callers?
Yes. The receptionist uses the polite "Vi" by default and addresses callers as gospodine or gospođo with their surname. Before go-live we test it with your own callers and call types.
Can I try a Croatian demo now?
Yes. Talk to the Croatian agent on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Croatian?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does a Croatian receptionist cost more than English?
No. Croatian calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Croatian-speaking customers?
Tell us what your customers usually call about, and we will show you how a Croatian-speaking AI receptionist would handle those calls.
- Answers in Croatian and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
