বাংলা
Bengali AI Receptionist
Give your Bengali-speaking customers a clear answer in Bangla, even when your team is busy. Our AI receptionist answers in Bengali or English, books appointments, takes messages and puts callers through to your staff when they need a person.
- Speaks Bengali and English
- Answers 24/7
Bengali call
AnanyaBangladeshi Bengali (Jessore) accentCaller
আসসালামু আলাইকুম। আমি আমার ট্যাক্স রিটার্নের জন্য একটা অ্যাপয়েন্টমেন্ট নিতে চাই।
Assalamu alaikum. I'd like to make an appointment for my tax return.
Ananya
ওয়ালাইকুম আসসালাম। অবশ্যই। কোন দিন আপনার সুবিধা হবে?
Wa alaikum assalam. Of course. Which day suits you?
Caller
বৃহস্পতিবার বিকেলে হলে ভালো হয়।
Thursday afternoon would be good.
What is a Bengali AI receptionist?
A Bengali AI receptionist answers your business phone in Bangla or English, so callers can book, ask a question or leave a message in the language they find easiest.
Waboom AI offers Ananya, a Bangladeshi Bengali voice with a Jessore accent, with call handling set up around your business. Built for businesses across New Zealand and Australia.
Answering and making calls for businesses across New Zealand and Australia
Try our Bengali AI receptionist
Talk to Ananya in English or Bengali. Ask for Bengali, or simply start speaking it, and she switches with you.
Multilingual receptionistAnanya
Bangladeshi Bengali (Jessore) accent
Start in English, then ask her to speak Bengali.
Your own AI receptionist is set up around your business: opening hours, services, bookings and how calls are passed to your staff.
Where Bengali-language phone answering helps
When a Bengali-speaking caller is answered in Bangla, booking, asking a question or leaving a message takes less effort for them and for your team.
Medical and dental clinics
Book, move and cancel appointments in Bengali, take repeat requests and pass messages to the practice team. The receptionist handles admin only and sends anything clinical to your staff, with a summary in English.
Accountants and tax agents
Clients can book a tax return appointment, check which documents to bring or leave a message for their accountant in Bengali. Questions that need advice go straight to your team.
Tutoring and education providers
Parents can ask about class times, book an assessment or leave a message for a tutor in Bengali, while your teachers stay in the classroom.
Restaurants and caterers
Take table bookings and catering enquiries for weddings and family events in Bangla or English, and pass the details to your kitchen team.
Property managers
Tenants can report a maintenance issue, ask about an inspection or leave a message for their property manager in Bengali, and your team gets the details in English.
How we set up your Bengali AI receptionist
Three steps. We do the heavy lifting.
Tell us about your callers
Which languages they speak, what they call about, and what a good call ends with: a booking, a message or a transfer.
We build and test it in Bengali
Your greeting, hours, services and booking rules in English and Bengali, tested on calls with your own names and places.
Go live on your number
Forward your existing number. Every call comes with a transcript and summary, and we keep improving it.
What makes Bengali-language calls different?
Speaking Bengali well on the phone takes more than translating English sentences.
A Bangladeshi voice, tested with your callers
Ananya speaks with a Bangladeshi accent from Jessore. There is no West Bengal or Kolkata voice. Callers from West Bengal can talk to Ananya, and before go-live we run test calls with your own callers so you can hear how it handles them.
Greeting callers the way they greet you
Some callers open with "আসসালামু আলাইকুম" and others with "নমস্কার". The receptionist answers in kind and uses the polite "আপনি" by default, which is what callers expect from a business they do not know personally.
Every number read back, digit by digit
In our tests a phone number spoken in Bengali lost a digit. So the receptionist reads every phone number back one digit at a time and asks the caller to confirm before it is saved.
Names with more than one English spelling
Bengali names such as রহমান or চৌধুরী are written in English in several ways, like Rahman or Rehman, and Chowdhury or Choudhury. The receptionist speaks Bengali in Bengali script, and your team gets the summary in English. Check the spelling against your records when you call back.
An example call in Bengali
A client books a tax return appointment with an accountant and the agent reads his phone number back. Illustrative example, not a recording.
Caller
আসসালামু আলাইকুম। আমি আমার ট্যাক্স রিটার্নের জন্য একটা অ্যাপয়েন্টমেন্ট নিতে চাই।
Assalamu alaikum. I'd like to make an appointment for my tax return.
Ananya
ওয়ালাইকুম আসসালাম। অবশ্যই। কোন দিন আপনার সুবিধা হবে?
Wa alaikum assalam. Of course. Which day suits you?
Caller
বৃহস্পতিবার বিকেলে হলে ভালো হয়।
Thursday afternoon would be good.
Ananya
বৃহস্পতিবার বিকেল তিনটায় একটা সময় খালি আছে। চলবে? আর আপনার ফোন নম্বরটা বলবেন?
There is a time available on Thursday at three in the afternoon. Will that work? And could you tell me your phone number?
Caller
হ্যাঁ, চলবে। আমার নম্বর শূন্য চার এক দুই, তিন চার পাঁচ, ছয় সাত আট। আমার নাম রফিকুল ইসলাম।
Yes, that works. My number is 0412 345 678. My name is Rafiqul Islam.
Ananya
ধন্যবাদ। নম্বরটা আবার বলছি: শূন্য, চার, এক, দুই, তিন, চার, পাঁচ, ছয়, সাত, আট। ঠিক আছে?
Thank you. Let me repeat the number: 0 4 1 2 3 4 5 6 7 8. Is that right?
Caller
জি, ঠিক আছে।
Yes, that's right.
Ananya
ধন্যবাদ, রফিকুল সাহেব। আপনার অ্যাপয়েন্টমেন্ট বৃহস্পতিবার ২৯ অক্টোবর, বিকেল তিনটায়। আমি আমাদের টিমকে জানিয়ে দিচ্ছি। ভালো থাকবেন।
Thank you, Mr Rafiqul. Your appointment is on Thursday 29 October, at three in the afternoon. I'll let our team know. Take care.
What the AI can handle
- Answers calls in English and Bengali
- Books, moves and cancels appointments when connected to your calendar
- Answers common questions from your business information
- Takes messages and sends a call summary to your team
- Transfers a caller to your staff when they need a person
- Covers after-hours and busy periods
Regulated industries
For health, aged care, legal, financial and immigration businesses the agent handles admin enquiries only: bookings, opening hours, directions and messages. It does not give medical, legal or financial advice in Bengali or English. Those questions go to your qualified staff.
Pay for talk time only
Bengali calls cost the same per minute as English. Load credit once, it never expires, and every plan has a 30-day money-back guarantee.
See full pricing- New Zealand
- 95c to 77c a minute
- Plus GST, from $500 of credit
- Australia
- 95c to 71c a minute
- In AUD, from A$500 of credit
Plus $130 a month for the platform. The more credit you load, the less each minute costs.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
$253,000 saved in one year, by no one being pulled off their work to answer phones.
Every call used to cost someone about 25 minutes: the call itself, then getting back into their work. Across the team that added up to more than 1,650 hours a year. Now their AI receptionist answers every call.
- 4,000 calls answered in a year
- 1,650+ hours of team time back
- <1 sec to answer, every time
Every call answered, every booking captured
AI receptionistCalls answered, messages passed, transfers made
GML Lawyers' AI receptionist answers inbound calls, takes and passes messages to the right person, and transfers callers within their existing VoIP system.
Bookings taken while hands are full
While the stylists are mid-colour, the AI receptionist answers, books the appointment, and texts the client a confirmation. No ringing phone, no lost chair.
Switch off, let the AI hold the phone
Start delegating the admin to AI and get your time back. Your receptionist answers every call, books the job, and passes only the urgent ones to you.
Bengali AI receptionist: common questions
Which Bengali accents does the AI receptionist speak?
One: Ananya has a female Bangladeshi Bengali voice with a Jessore accent. There is no West Bengal or Kolkata voice. Callers with other accents can talk to Ananya too, and before go-live we run test calls with your own callers so you can hear how it handles them.
Can callers switch between English and Bengali?
Yes. The receptionist switches to Bengali when a caller asks for it or starts speaking Bengali, and back to English the same way. It is easiest to follow when each sentence stays in one language, so it confirms key details before saving them.
Does it understand phone numbers spoken in Bengali?
Mostly, but not always. In our tests a phone number spoken in Bengali lost a digit. So the receptionist reads every number back to the caller digit by digit and asks them to confirm before saving it, and any mistake gets fixed on the call.
Can callers from West Bengal use it?
Yes, they can talk to it. The voice has a Bangladeshi accent, and written and spoken Bengali is shared across both sides of the border, though some everyday words differ. Before go-live we test with your own callers so you can hear how it handles them.
Can I try a Bengali demo now?
Yes. Talk to the Bengali agent on this page, in your browser. Calls run for up to four minutes.
Can we keep our 1300 or 1800 number?
Yes. You keep your number and forward calls to the AI receptionist, all the time or only when you are busy, do not answer or are closed. A mobile number can forward the same way. You do not need a new number.
Can it transfer calls to our staff and send a summary?
Yes. It can put a caller through to a staff member's mobile when they need a person, and it sends a summary of every call to your team, with the transcript in your portal.
Can it give medical, legal or financial advice in Bengali?
No. In regulated industries the agent handles admin only: bookings, opening hours, directions and messages. Anything that needs advice goes to your qualified staff.
Does a Bengali receptionist cost more than English?
No. Bengali calls are charged at the same per-minute rate as English, from 95c a minute down to 77c in New Zealand and 71c in Australia. Credit never expires and every plan has a 30-day money-back guarantee.
Where is call data stored?
Transcripts, call records, contact details and billing are stored in Sydney. The live audio, recording files, speech processing and the language model run offshore. We meet cross-border accountability requirements through documented arrangements with our voice infrastructure partner.
Ready to welcome more Bengali-speaking customers?
Tell us what your customers usually call about, and we will show you how a Bengali-speaking AI receptionist would handle those calls.
- Answers in Bengali and English, around the clock
- Built around your services, hours and booking rules
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
