AI receptionist for NZ construction companies.
Subbie reschedules, supplier ETAs, quote enquiries and after-hours site emergencies answered 24/7, from Auckland to Invercargill.
95c a minute or less. Pay for talk time only.
What is an AI voice agent for construction companies in New Zealand?
An AI voice agent for New Zealand construction companies answers builder, contractor and supplier calls 24/7 in a natural Kiwi voice. It coordinates subbies against your live Buildertrend or Workflow Max schedule, captures supplier ETAs, sends after-hours site emergencies to the on-call manager, books quote enquiries and warm-transfers anything complex to your project manager. It follows the NZ Privacy Act 2020, is HSWA aware (no safety advice, immediate human escalation on incident words) and works with Buildertrend, Workflow Max, simPRO, NextMinute and Tradify. See full pricing
Answering and making calls for businesses across New Zealand and Australia
Try them yourself
Three live agents, right here in your browser. Tap one, allow your microphone and start talking. Calls run for up to four minutes.
AI receptionistZoeNew Zealand
Never misses a customer moment.
AI receptionistSamAustralia
Have him book you a real meeting.
Multilingual receptionistJingNew Zealand
Start in English, then switch to Mandarin.
Calls it handles for Kiwi builders.
The call types most NZ construction companies handle every week. It takes the front desk so your PMs run sites and your estimators win bids.
Subcontractor coordination
Reschedules subbies against the live project schedule, updates Buildertrend or Workflow Max and lets the affected trades know.
Supplier and delivery calls
Captures supplier ETAs, material confirmations and delivery changes, writes them to your project plan and texts the site supervisor.
Quote and project enquiries
Captures the project type, scope, timeline and budget, then books a callback with your estimator.
After-hours site emergencies
Incident words trigger an immediate transfer to your on-call site manager, with a text summary to your H&S officer.
Council and LBP inspections
Books council inspections, LBP supervisor visits and defect-period walkthroughs into your PM's calendar.
Client and trade status updates
Owners asking when the kitchen goes in get a real answer from the live schedule, with no PM interruption.
Warm transfer with site context
When it hands a call to your PM or site manager, they already have the site address, the trade and the issue.
Local accent, if you need it
Kiwi voices by default, with Aussie, UK and US options if you work across the Tasman.
Built for NZ construction compliance.
The agent stays inside the rules that govern Kiwi building work by design.
NZ Privacy Act 2020
IPP 3 disclosure on every call, suppression on request, encrypted audio in transit and at rest, and retention you control with automatic deletion.
HSWA incident escalation
Injury, fire, gas, fall and electrical words trigger an immediate human transfer. It never gives safety advice or delays escalation.
Marketing standards on outbound
Outbound calls follow the NZ Marketing Association telemarketing standards, identify as AI and stay inside permitted hours.
Load credit. The more you load, the less each minute costs.
From 95c down to 77c a minute. Credit never expires.
Enterprise
For bigger call volumes, several sites or a whole team. We build a plan around how you work.
Talk to us30-day money-back guarantee on every plan. If your AI receptionist is not right for your business in the first 30 days, we refund you.
How credit works
Load credit once. Your receptionist only uses it while it is on a call.
Pick your package
Choose how much credit to load, plus $130 a month for the platform.
Talk time comes off it
Only while your receptionist is on a call. No calls, no credit used.
Tops up automatically
When your credit runs low, the same amount reloads. Credit never expires.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
Works with your project stack.
- Buildertrend
- Workflow Max
- simPRO
- AroFlo
- Tradify
- ServiceM8
- NextMinute
- Builderstorm
- HubSpot
- Xero
- MYOB
Plus a webhook and REST connection for everything else. See all integrations
Leo and John on our stand at NZ Tech Expo, on stage and running workshops. We are the team who builds your agent and looks after it once it is live.
- ★★★★★From 24 Google reviews (opens in a new tab)
- Sovereign dataKeep your calls and data in Australia
- 30-day money-backGuarantee on every plan
See your construction receptionist working. Live in 24 hours.
Book a quick meeting and we will show you how it would answer your subbie, supplier and site calls, then build it for you.
- Your receptionist built around your business
- Live and answering calls within 24 hours
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
Common questions
What does an AI voice agent do for a New Zealand construction company?
It picks up every inbound call 24/7. It triages subcontractor calls (when can you start, what materials, what site), coordinates supplier deliveries, captures project enquiries, sends after-hours site emergencies to the on-call site manager, books quote requests and warm-transfers anything complex to your project manager.
Can it handle subbie scheduling?
Yes. The agent reads your project schedule from Buildertrend, simPRO, AroFlo, Tradify or ServiceM8, and confirms or reschedules subbies based on the live state. If a subbie rings to say they cannot make Tuesday, the agent finds the next slot, updates the schedule and tells the affected trades. No phone tag.
How does it handle after-hours site emergencies?
Incident words (security breach, water damage, fire, gas, injury) trigger an immediate transfer to your on-call site manager. The agent stays on the line until the manager picks up, captures the site address and incident type, and texts a summary to your H&S officer. Non-urgent after-hours calls are logged and queued for a morning callback.
What happens when a subbie reports a safety incident?
Incident words (injury, fire, gas, fall, electrical) trigger an immediate transfer to your on-call site manager. In line with HSWA, the agent never gives safety advice and never delays escalation. It captures the address and incident type and texts a summary to your H&S officer.
Is it NZ Privacy Act 2020 and HSWA aligned?
Yes. Under the Privacy Act there is IPP 3 disclosure on every call, encrypted audio in transit and at rest, and retention you control with automatic deletion. For safety calls, the agent never gives safety advice, always escalates incidents to a person and follows your H&S incident reporting flow. We tune the incident words during onboarding.
Which NZ construction software do you integrate with?
Buildertrend, Workflow Max, simPRO, AroFlo, Tradify, ServiceM8, Builderstorm, NextMinute, Xero and MYOB, plus a webhook and REST connection for everything else. The agent reads project schedules and writes back call logs, subbie confirmations and supplier order updates.
Will it sound like a Kiwi tradie or supplier rep?
Yes. Kiwi voices are available, male and female. Tradies have low patience for phone tag and even less for chatbots, so the agent gets to the point, says it is AI when asked and transfers fast when it cannot help. The bar is straight talker, not novelty.
What does it cost a typical NZ construction company?
Start with $500 of call credit plus $130 a month for the platform (NZD, ex GST). Talk time is 95c a minute and drops to 77c when you load more credit, so busier builders pay less per minute. Credit never expires, and every plan has a 30-day money-back guarantee.
How quickly can it go live?
Within 24 hours for a focused build (one inbound flow, FAQs and transfer to your PM). A few days for a standard build with one project management integration. Two to three weeks at most for multi-site builders with custom routing per project. We do not run multi-month projects.