AI receptionist for early childhood centres.
Enrolment enquiries, sick-day calls and waitlist questions answered 24/7 in a Kiwi voice, while kaiako stay with the tamariki.
95c a minute or less. Pay for talk time only.
What is an AI voice agent for New Zealand ECE centres?
An AI voice agent for New Zealand early childhood centres answers parent calls 24/7 in a natural Kiwi voice. It captures enrolment enquiries straight into Discover Childcare or Storypark, logs sick-day notifications, answers 20 Hours ECE and fee questions, books centre tours, manages the waitlist and warm-transfers anything sensitive to your manager with full context. Waboom AI's ECE agent follows the NZ Privacy Act 2020, respects the Te Whāriki language frame and works with Discover Childcare, Storypark, Educa, Xplor and Kindyhub. See AI voice agents in NZ
Answering and making calls for businesses across New Zealand and Australia
Try them yourself
Three live agents, right here in your browser. Tap one, allow your microphone and start talking. Calls run for up to four minutes.
AI receptionistZoeNew Zealand
Never misses a customer moment.
AI receptionistSamAustralia
Have him book you a real meeting.
Multilingual receptionistJingNew Zealand
Start in English, then switch to Mandarin.
Calls it handles for a Kiwi ECE centre.
Kindergartens, kōhanga reo-aware centres, home-based services and OSCAR programmes. The AI takes the volume so kaiako stay in the room.
Enrolment enquiries
Captures whānau details, child age, days requested and priority of access criteria, writes them into your system and sends a confirmation.
Sick-day notifications
Takes the child's name and expected return, marks the daily roll and lets the kaiako know by SMS.
20 Hours ECE and fees
General 20 Hours ECE questions, your fee schedule and optional charges. Specifics come from your system or your manager.
Tour bookings
Books centre tours and orientation visits into your manager's calendar, and sends the location, parking and what to bring.
Waitlist management
Captures waitlist enquiries with priority criteria, calls whānau when a place opens and books the start date.
After hours and holiday programmes
OSCAR holiday programme bookings and pickup questions, answered at 9pm on a Sunday so Monday morning is clear.
Built for NZ early childhood rules.
The NZ Privacy Act 2020, the Education and Training Act 2020 and the Te Whāriki language frame, built in by design.
NZ Privacy Act 2020
IPP 3 disclosure on every call, suppression on request and retention you control, with automatic deletion. Audio is encrypted in transit and at rest.
Te Whāriki language frame
Te reo greetings (kia ora, tēnā koe) and whānau-centred words like tamariki and kaiako, tuned to your centre during onboarding.
Safeguarding goes to a person
A child's allergy, medication or behaviour notes always go to your manager. No medical advice, no extra health information collected.
Fair outbound calling
Outbound calls follow the NZ Marketing Association telemarketing standards and the Fair Trading Act, say they are AI and stay inside permitted hours.
Load credit. The more you load, the less each minute costs.
From 95c down to 77c a minute. Credit never expires.
Enterprise
For bigger call volumes, several sites or a whole team. We build a plan around how you work.
Talk to us30-day money-back guarantee on every plan. If your AI receptionist is not right for your business in the first 30 days, we refund you.
How credit works
Load credit once. Your receptionist only uses it while it is on a call.
Pick your package
Choose how much credit to load, plus $130 a month for the platform.
Talk time comes off it
Only while your receptionist is on a call. No calls, no credit used.
Tops up automatically
When your credit runs low, the same amount reloads. Credit never expires.
Rated 5.0 on Google
Read all reviews on Google (opens in a new tab)- ★★★★★
The AI Receptionist has been fantastic for our team at Rangehood Solutions. It’s taken a huge amount of workload off us, especially when we’re a staff member down, and means we can keep looking after customers without calls being missed.
Rangehood Solutions
AI receptionist client, New Zealand
- ★★★★★
It handles hundreds of calls a day, prospecting, qualifying sellers, and building a pipeline for future deals. … Not a set-and-forget service, they actually care about results.
James Mairs
Auckland apartment agency
- ★★★★★
Getting an entire team, from our IT manager to our admin staff, aligned on AI is not easy. Leo made it look easy! … No hype. No theory.
Shiv Narayan
Technology Solutions NZ
Works with your centre software.
- Discover Childcare
- Storypark
- Educa
- Xplor
- Kindyhub
- Hubworks
- Storypark Manage
- Xero
- MYOB
- HubSpot
- Pipedrive
Anything else connects by webhook or REST. The agent reads enrolment data and writes back enquiries, sick-day notes, fee queries and tour bookings. See all integrations
Leo and John on our stand at NZ Tech Expo, on stage and running workshops. We are the team who builds your agent and looks after it once it is live.
- ★★★★★From 24 Google reviews (opens in a new tab)
- Sovereign dataKeep your calls and data in Australia
- 30-day money-backGuarantee on every plan
See your centre's receptionist working. Live in 24 hours.
Book a quick meeting and we will show you how it would answer your whānau's calls, then build it for you.
- Your receptionist built around your business
- Live and answering calls within 24 hours
- Credit that never expires, from $500
- Every plan backed by a 30-day money-back guarantee
Choose a time on our calendar. It takes less than a minute.
Less Busy. More Life.
Common questions
Will it sound natural to Kiwi parents?
Yes. Natural NZ voices are available for both genders, set up per centre. The agent says it is an AI when asked, follows your tone and never pretends to be human.
Can it manage our enrolment waitlist?
Yes. The agent captures whānau details, child age, requested days, urgency and any priority of access criteria you use (sibling priority, frequency of attendance). It writes the entry into your enrolment system (Discover Childcare, Storypark, Educa, Xplor) and sends a confirmation. You decide whether the agent quotes the position or passes it to your manager.
How does it handle sick-day notifications?
A parent rings to say their tamariki will not be in. The agent captures the child's name, the illness if the parent shares it, and the expected return date. It writes to the daily attendance roll and lets the kaiako know by SMS or through your platform.
Will the AI handle questions about special needs, allergies, or medical conditions?
For routine questions about your inclusion practice, allergy policy or general health requirements, the agent answers from your own information. For a particular child's allergy, medication plan or behaviour notes, the agent always transfers to your manager with full context. It never gives medical advice and never collects health information beyond what your enrolment process already requires.
Is it NZ Privacy Act 2020 compliant?
Yes. IPP 3 disclosure on every call, suppression on request and retention you control, with automatic deletion. Audio is encrypted in transit and at rest. You choose how long recordings and transcripts are kept, and you can delete them at any time.
Does it respect Te Whāriki and our centre's culture?
Te Whāriki is the curriculum, not a compliance framework, but the agent is set up to use te reo greetings (kia ora, tēnā koe), whānau-centred language (whānau, tamariki, kaiako) and never talk over a parent's preferred words. We tune this during onboarding.
Can it handle 20 Hours ECE questions?
Yes for general questions (what 20 Hours ECE is, how it works, what counts toward it). For anything about a particular child (eligibility, hours used, fee top-ups) the agent looks it up in your enrolment system or transfers to your manager. It never gives subsidy advice that is not in your records.
Which NZ ECE systems do you integrate with?
Discover Childcare, Storypark, Educa, Xplor, Kindyhub, Hubworks, Storypark Manage and Xero, plus webhook and REST for everything else. The agent reads enrolment data and writes back enquiries, sick-day notifications, fee queries and tour bookings.
What does it cost a typical NZ centre?
Start with $500 of call credit plus $130 a month for the platform (NZD, ex GST). Talk time is 95c a minute and drops to 77c when you load more credit. You pay for talk time only, credit never expires, and every plan has a 30-day money-back guarantee.
How quickly can it go live?
Your receptionist can be answering calls within 24 hours. Connecting an enrolment system or setting up routing for a multi-centre group can take a little longer, and we agree the timeline with you first. We do not run multi-month projects.