Waboom AI and Smokeball
Your AI receptionist, connected to Smokeball.
Calls answered and written into Smokeball, consultations booked into lawyers' calendars, and reminders for documents, engagement letters and invoices handled for you. The three-page brochure explains how, with real screens from the product.
Get the three-page brochure
Your name and email, then the PDF downloads straight away.
We may contact you once about the Smokeball integration. No mailing list.
Three pages. Real screens from the Waboom AI portal, no mock-ups.
What is inside.
Written for principals and practice managers. No AI jargon, no setup instructions, and every safeguard a firm would ask about.
What happens when someone calls your firm.
Smokeball manages the legal work. Waboom AI handles the conversation and the follow-up around it, and writes the result into Smokeball. Nothing is retyped.
1Conversation
The caller is matched to a Smokeball contact by phone number, or treated as a new enquiry.
2Information captured
Name, contact details, the reason for calling and a summary.
3Smokeball updated
A new lead, or a call memo on the client's matter with the recording link.
4Action assigned
A message or follow-up task for the right lawyer, plus an email alert.
A caller who appears on a matter is not always your client. Call notes go on a matter only when the caller is the client on it, so the other side never lands on your client's file.
Smokeball remains your firm's system of record.
What is accessed
Only what each enabled task needs: contacts, matters, leads, staff, and the tasks and invoices a reminder is about. From calendars, busy and available times only.
What is kept
Reminder details, and the transcripts and recordings of reminder calls, are deleted within six days. Other call records stay under your firm's portal settings. Before go live we confirm in writing where your call data is processed.
Your staff decide
Disputes, sensitive calls and anything needing judgement go to your people. The AI gives no legal advice, agrees no payment plans and takes no card details.
More for law firms.
AI receptionist for law firms
Confidential intake, conflict-check questions and urgency triage, in Australia and New Zealand.
The Smokeball announcement
What the partnership means for Australian firms, with the full list of what is written into Smokeball.
Answering service for law firms
How an AI receptionist compares with a traditional answering service for a practice.
All integrations
Phone systems, calendars, CRMs and accounting software the receptionist already works with.
See how it would work in your practice.
Read the brochure first, or go straight to a demonstration on a Smokeball account.