Stop Losing $50 Bookings to Voicemail
Your Smartest Maitre D' Is Not Human.
AI voice agents that take restaurant bookings, manage no-shows, capture allergies, and switch language mid-call across NZ and AU venues.
What is an AI voice agent for hospitality?
An AI voice agent for hospitality is an automated phone system that takes restaurant and hotel bookings 24/7, captures dietary requirements and allergies, manages no-shows and waitlists, switches language mid-call (English, Te Reo Maori, Mandarin, Hindi, Spanish), and integrates with ResDiary, OpenTable, eHotelier, and most PMS platforms. Waboom AI builds hospitality-specific agents tuned for venue-by-venue voice and pace.
It Is Friday 6pm. Your Phone Rang 40 Times. You Picked Up 12.
The other 28 callers either booked your competitor on the same street, or scrolled past you on Google and booked the third result. An AI call answering receptionist picks up all 40 of those calls, so none of them ends up on a competitor's books.
Stop Losing Calls TodayBuilt for Bookings + Service
AI voice agents that handle peak-service call volume, capture allergies properly, and never make a guest wait on hold while the host runs the floor.
Reservation + Waitlist Management
Books into ResDiary, OpenTable, SevenRooms, Now Book It. Handles waitlist callbacks when tables open up. Confirms 24 hours in advance to reduce no-shows.
Allergy + Dietary Capture
Captures the specific allergy (anaphylaxis vs preference) and tags the booking. Kitchen sees it before service. Reduces the 'I told reception' incident.
Multilingual Switching
Detects the caller's language and continues in it. Te Reo, Mandarin, Hindi, Spanish, French, Japanese, 30 plus more. Useful in tourist towns (Queenstown, Cairns, Rotorua).
Out-of-Hours Booking
Captures bookings when reception is closed (Sundays, Mondays, post-midnight). Tomorrow morning the booking is in your system.
Take Control of Every Call
Our portal puts you in the driver's seat. Launch campaigns, track results, and fine-tune your AI agents - all from one powerful dashboard.
$1.27
Cost per Booking
Run Your Own Campaigns
Launch outbound campaigns in minutes. Set schedules, concurrent calls, and watch results in real-time.
Native NZ Accent
Your AI speaks like a Kiwi. Natural, warm, and familiar to your local customers.
Brand Knowledge Base
Upload your docs, FAQs, and product info. Your agent knows your business inside out.
Custom Agent Scripts
Design conversation flows your way. No coding required - just describe what you want.
Talk to our AI hospitality receptionist
Tap a receptionist and book a table, flag a dietary requirement, or switch language mid-call the way a real guest would.
Tap a receptionist below to start a real voice conversation. Your microphone will be activated.
Sam
NZ · Kiwi accent
"Gidday, you've reached the front desk. How can I help?"
Zoe
AU · Aussie accent
"G'day, thanks for calling. What can I sort out for you?"
Simple, Transparent Pricing
Pay as you go, no subscription. No hidden fees. Cancel anytime.
Intro
500 calls/month included
- 24/7 AI reservation agent
- ResDiary, OpenTable, eHotelier integration
- Allergy and dietary capture
- 30+ language support
- Waitlist and no-show management
Custom
For high-volume operations
- Everything in Intro, plus:
- Unlimited calls
- Dedicated account manager
- Custom AI training
- Advanced analytics and reporting
- Priority support
Frequently Asked Questions
Which booking systems does it integrate with?
ResDiary, OpenTable, SevenRooms, Now Book It, Quandoo, eHotelier (hotels), Cloudbeds, Mews. Custom integration via webhook for the smaller systems used by independent venues. Most go live in 48 hours.
Can it handle bookings during the 6pm to 8pm peak?
Yes. The platform scales to handle 80 simultaneous calls per venue without queuing. We have run a Sydney CBD restaurant group through their busiest Friday with 96% answer rate where they previously hit 22%.
Does the agent actually capture allergies properly?
Yes. It uses a structured allergy intake (life-threatening vs intolerance vs preference) and tags the booking with kitchen-visible severity. We covered the design choice in our compliance article. This is a known restaurant-failure pattern and the agent fixes it.
Will it switch to Mandarin or Te Reo if the caller starts in another language?
Yes. The agent detects the caller's language in the first 5 seconds and continues in it. It speaks 30+ languages well and pronounces NZ place names correctly (Whangarei, Rotorua, Tauranga). Useful in tourist regions where 30%+ of calls are non-English.
What about hotel front desk after midnight?
Same agent, same logic. Reservations after midnight, room-service queries (forwarded to night staff), local advice (top 5 cafes for breakfast), wake-up call requests. The boutique hotel use-case is one of our biggest growth segments.
Ready to Stop Losing $90K in Lost Bookings?
Join NZ and AU restaurants and hotels who answer every booking call across every language with Waboom voice agents.